Business Analyst Software Testing

Manikandan Murugan

Email Id: **********.**********@*****.***

Mobile No: +91-888*******

Summary

Experienced Business Analyst and Software testing with 6 years and 10 month into effective technical solutions. Expertise in requirement gathering, analyzing the data and STLC process. Recognized for problem- solving, enhancing customer satisfaction, and driving operational improvements. Business Analyst

Developed business requirements modules and functionalities based on the calls with stakeholders.

Create the process workflow diagrams to support the development of new applications

Defined and analyzed the policy lifecycle, underwriting, claims processing, and endorsement and renewal workflows.

Collaborated with stockholders to gather the business requirements for various products such as Motor, Fire, Health, Travel and Marine Insurance.

Create the RAD to understand the functionality for the requirement easily and get the approval form client.

Preparation of Qualification documents and SR documents for defects reported by users after clear analysis.

Provide walkthrough to the development and QE team

Review the Unit test document and Test case document which is prepared by developers and testers

Ensured 100% tracking of the projects and issues in JIRA and Deliver the tickets as per SLA date.

Acted as a liaison between Developers, Quality Analysts and end users to explain requirements, clarify doubts and track status

Supported implementation and monitoring performance of the solutions provided.

Ensured systems, methodologies and procedures were followed with 0% errors and was delivered to clients.

Good knowledge in general insurance system and Proficient in Microsoft Office Suite

Unit Acceptance Testing in Client environment to ensure fix quality and client satisfaction.

Updating on the work progress by organizing weekly meetings with the stakeholders.

Prepared Monthly and Weekly report of the project and share it to client.

Communication and Client Support and Management

Software Testing

Good exposure to all stages of Software Testing Life Cycle (STLC) and Testing methodologies.

Sound Knowledge in Software Development Life Cycle (SDLC).

Involved in Functional testing, Data Migration testing, Integration testing and Regression testing.

Strong in writing Test Cases and Execute them.

Involved in Bug Life Cycle and Reporting software Bugs Using Defect Tracking report.

Involved in Cross Browser Testing and Mobile app testing for IOS and Android.

Experience in basic SQL queries and Agile methodology

Knowledge of various testing methodologies and test strategies, and testing types (functional, non- functional, regression, performance, etc.).

Performed team lead role for QE team and Clarify the doubts and Monitor the team activities

Expertise to test the mobile applications

Involved in client meeting and analyze the process

Identify the root causes of defects and implement strategies to prevent them in the future. Skills

Tools & DB: Quality Centre (QC), Jira, Test rail, Oracle SQL, Cross Browser Testing Tool

General Insurance (Motor and Non Motor products), Reimbursement system and MS- Office Achievements:

Received Champion Award form KGISL for team handling and project deliverables

Received Spotlight Award from GMI for performance and dedication. Educational Study:

B.Sc. (Electronic and communication Systems) from Karpagam University, Coimbatore in the year 2016.

Professional Experience:

Company 1: KGISL, Coimbatore

Period: Oct 2021 to till date

Company 2: Global Mantra Innovations, Chennai

Period: Dec 2019 to Oct 2020

Company 3: Camberwell Technologies, Chennai

Period: Feb 2017 to Oct 2019

Project Details:

Project Name : ISF General

Role : Business Analyst and Manual Testing,

Project Description:

Insurance's end-to-end process includes registering customers and institutes and issuing policies with Customer and Institute. Transaction includes all in line operations that are performed for an Insurer like New business, Policy servicing, Renewal, Claims, Group, Reinsurance and Reports are included based on the transaction performed.

Responsibilities:

• Gathering requirements from RAD.

• Test Case Preparation based on Requirement Document and Test Data Preparation.

• Involved in Functionality Testing, Regression testing and Mobile app testing

• Execution of Test cases, preparing bug reports.

• Involved in Defect Tracking process and Involved in Client meeting to analyze the process

• Team handling and deliver the ticket as per SLA.

• Prepare the RAD, Qualification documents and SR documents

• Provide session to the development and QE team and Ensured 100% tracking of the projects and issues in Jira. Project Name : Allianz E-Reimbursement system

Role : Manual Testing, Team Lead

Project Description:

The objective of the Staff e-Reimbursement system, is to make the process simple by reducing the time of submission process of employees for the reimbursement through mobile app. The reimbursement submission and withdrawal request can be reviewed and approved by the HOD/ BM or Special Approver through the mobile app. Enhancing the existing e-Reimbursement web portal to simplify the submission and add additional Features like Unsubmit Request and Reject process. Responsibilities:

Test Case and Test Data Preparation based on Requirement Document.

Involved in Functionality Testing, Data Migration testing, Regression testing and Integration testing and Mobile app testing.

Execution of Test cases, preparing bug reports.

Involved in Defect Tracking process

Involved in Client meeting and resolve the client queries

Involved in UAT testing in client environment and Report preparation Project : Chakra

Role : Manual Testing

Project Description:

Chakra is one of the temple management software that automates all temple operations and administrative activities. Chakra is used by several temples worldwide and is widely used in USA. Chakra provides a comprehensive application to manage administrations, devotee/trustee and employees. Here register devotee has unique account to booking a puja and pay for a puja or events which is happened inside the temples. Responsibilities:

Gathering requirements from SRS.

Test Case Preparation based on Requirement Document.

Test Data Preparation.

Involved in Functionality Testing, Data Migration testing, Regression testing and Integration testing.

Execution of Test cases, preparing bug reports.

Involved in Defect Tracking process

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge and belief. Date:

Place: MANIKANDAN. M

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