Logistics Coordinator Customer Service
Resume:
Melinda May
Hard dedicated Worker
Cleveland, OH 44129
***********@*****.***
Professional Summary
Highly organized and motivated individual with excellent communication skills. Life long learner who is looking for a challenging position that will utilize critical thinking skills, career experienc, and education. Authorized to work in the US for any employer
Work Experience
Logistics Coordinator
RXO-Brooklyn, OH
December 2024 to Present
• Managed end-to-end logistics operations for a high-volume distribution center, coordinating the movement of XX shipments per day
• Collaborated with cross-functional teams including warehouse staff, suppliers, and carriers to resolve any logistical issues or delays
• Implemented inventory management system that improved accuracy by XX%, reducing stockouts and ensuring on-time deliveries
• Created standard operating procedures (SOPs) for logistics processes to ensure consistency and efficiency across the organization
• Maintained accurate records of all inbound and outbound shipments, tracking progress from origin to destination using industry-specific software systems
• Closely monitored carrier performance metrics such as transit time adherence, claims ratio, and driver compliance to identify areas for improvement
Customer Service Coordinator
Savage Services-Cleveland, OH
August 2022 to November 2024
• Answer phone calls
• Schedule pick up times
• Scale trucks in and out
• Fill out inbound outbound BOL & COA
• Take in samples from railcar
• Using excel and outlook
• PDF files
• Printed orders
Shipping and Receiving
Grafix-Maple Heights, OH
August 2020 to July 2022
• Shipping and Receiving
• Grafix-Maple Heights, OH
• August 2020 to July 2022 picked orders packed orders
• Made labels
• Weighed packages
• Picked orders for Amazon
Team Lead
Old Navy-Parma, OH
January 2019 to August 2020
• Unloaded truck
• Cleaned the whole store
• Employee engagements
• Decorated the store
• Helped the customers
• Mostly BOH
• Over night inventories for North East Ohio
• sanitized everything
• placed merchandise
Team Member
Toys 'R'-Parma, OH
April 2016 to August 2018
• ran register
• had to get credit cards
• had to get square trades
• had to get rewards cards
• keep register area organized
• Place merchandise
• had to put reshop back
Wendy's Crew Member
Wendy's-OH
January 2016 to May 2016
• Ran register
• Made drinks
• Got fries
• Cleaned dinning area
• Ran drive thru
• Kept temp check on food
Caregiver
Home Instead-North Olmsted, OH
April 2014 to January 2016
• Was a companion
• Gave Meds and fed my clients
• made the fries and made drinks
• Cleaned and cooked for clients
• • Bathed Clients
• clean dinning room
• Grocery Shopped for Clients
Education
Associate of Applied Business in Visual Communication and Design - Graphic Design
Cuyahoga Community College - Parma, OH
January 2012 to December 2015
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