Human Resource Customer Support
Resume:
Raylaundo D Trotter **** E. Charron Ln.
Wichita, KS 67220
To: Human Resource Manager
Dear Manager,
Hello, my name is Raylaundo Trotter and I am applying for a job with your company. Im seeking the opportunity to learn and be a valuable team member.
I am currently searching for opportunity in your area. I am compelled to search for established employment and I truly realize the importance of giving my best to my employer. I am reliable and hard working individual with a great personality. I am willing to be trained in any area and work diligently to complete each and every task set before me. Please take a moment and review my enclosed resume.
I looking forward to change and meeting you soon . I would truly appreciate if you would take a interview into consideration. I am available Monday-Sunday 8am to 7pm and may be contacted by phone at 832-***-**** or via email (**********@*****.***).
Thank You,
Raylaundo Trotter
Encl: Resume
Raylaundo D Trotter
4116 E. Charron Ln.
Wichita, KS
67220 **********@*****.***
Objective
To obtain a position that will allow me to use the skills and knowledge I have acquired over the years for advancement opportunities.
Education
Wichita High School Southeast Wichita, KS (September 2003 - May 2007 High School Diploma
Work Experience
Loves Travel Shop Wichita, KS (October 2024 – Current)
Maintenance Tech
Power washing/pump replacement
Weekly/Monthly assignments
Separating oil coals
Maintaining store grounds.
T-Mobile USA Wichita, KS (March 2019 – August 2024
Customer support
Sales and recommendations
Account management
Technical Assistance
Retention and relationship building
Team Collaboration
Marketlink LLC Wichita, KS (October 2016 – December 2018)
Comcast CSR
Assisting inbound and outbound calls
Promotions for Comcast.
Offer additional products and services to right fit the customer.
LOGIT RESEARCH Wichita, KS (June 2016 - August 2016)
RESEARCH INTERVIEWER CSR
Assisting inbound calls
Preparing weekly survey goals
Handling flow rates
CONVERGYS Wichita, KS (March 2015 - June 2015)
CUSTOMER SERVICE REP.
Assisting inbound call
Handling customer billing questions
Adjusting customer accounts
Offering products by AT&T
CLUB DEMOSTRATION SERVICES Houston, TX (October 2008 - Jan 2015)
SALES ADVISOR/CUSTOMER SUPPORT
Preparing Demonstration
Advising customers of the products
Keeping area clean
Assist customers with general store questions Attending safety meetings
INTERACTIVE RESPONSE TECHNOLOGIES Houston, TX (April 2008 October 2008)
CUSTOMER SERVICE REP..
Handling insurance claims for Verizon Wireless customers
Achieved quality goals
Maintained phone time goals
Resolved customer complaints
Checked balanced cash with accuracy
FED EX GROUND Houston, TX (February 2008 - April 2008)
PACKAGE HANDLER
Distribute packages from conveyor
Loaded and unloaded trucks up to 100 pounds
Keeping area clean and work environment safe
References
Victoria Andrews Event Manager Lead 832-***-****
Robin Miller Supervisor for CDS 713-***-****
Vickie Jefferson Coworker City of Houston 713-***-****
Breauna Berry T-Mobile account expert 316-***-****
Contact this candidate