Support Engineer It

CURRICULUM VITAE OF PROTUS THEMBA NHLAPHO

PERSONAL INFORMATION

DATE OF BIRTH : 1981/OCTOBER/26

IDENTITY NUMBER : 811**********

CONTACT DETAILS : 071*******

EMAIL ADDRESS :******.******@*****.***

GENDER : Male

DRIVER’S LICENCE : Code 10

NATIONALITY : South African

STATE OF HEALTH : Good

MARITAL STATUS : Single

PHYSICAL ADDRESS :526 Rabie Ridge Gompou Street Ext1

:Midrand 1685

EDUCATIONAL BACKGROUND

NAME OF INSTUTUTION : Tswaranang Educational Centre HIGHEST GRADE ATTENDED : Grade 12

SUBJECTS PASSED :English,N.Sotho,Afrikaans

YEAR : 2003

OTHER QUALIFICATIONS

NAME OF INSTITUTATION :TORQUE IT

COURSE : Identity with Server 2016

NAME OF INSTITUTION :HAVATECH SKILLS TRAINING

QUALIFICATION OBTAINED : Computer Literacy & office Administration COURSE ATTENDED :Introduction to Computing, Effective Business Communications, Microsoft Windows

NAME OF INSTITUTION :CORNERSTONE HR

QUALIFICATION OBTAINED :Certificate

COURSE ATTENDED :Introduction to intranet, Mail configuration, Software &

: Hardware Configuration

CAREER PROGRESSION

COMPANY NAME : RUNNING COMPUTERS

POSITION : IT support engineer ( SLA)

DUTIES : Desktop support engineer, Installation & troubleshooting of Hardware/software,Veeam,Voip Telephone Configs

: Server Maintenance, NOC/Nable Agent, File Server, Backups

: Network Printer installations & troubleshooting Wired and Wireless Networks,Wifi controller administration

: Active Directory &Exchange/365 management, Antivirus installations

: VPN setups, Firewall monitoring, Networking, AccessPoints setup

: Server Administration, Domain Configurations, Apple device’s config

: Mobile devices setup, Windows phone’s, Android& iphone’s, ipads

: Azure, Wsus, DHCP/TCP/IP, Domain Controller administration. DURATION :2006 to 2020

REASON FOR LEAVING : Retrenchment

COMPANY NAME : Running Computers

POSITION : IT support engineer

REFERENCE

CONTACT NAME : Paul Pattern

POSITION : Managing Director

Cell Number :083-***-****

CONTACT NAME : David Mckenna

POSITION :CEO

Cell Number :083-***-****

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