Customer Service Problem Solving
Resume:
‘*********@*****.***
Ottawa on.
Skills
+ Proficient coding in HTML,
Javascript and Python
+ Beginner knowledge of
‘coding in Java, CSS and SQL
+ Leadership
+ Task delegation
+ Problem solving
+ Customer service
+ Hard Working
+ Project based learning
Education And Training
Expected in 05/2027
Bachelor OF Science:
‘Computer Science Specializing in
Cybersecurity
Carleton University
Ottawa, ON
96/2022
High School Diploma:
Bradford District Highschool
Bradford, ON
Languages
Armenian:
a
Natve/ Bitnguat
English
— ee
Nawe/Binguat
Russian:
a
Native/ Biingual
Arabic:
——
med
French:
——
Timed
Certifications
+ First AID certified
+ Cprcentfication
+ Gdrivers license
+ OSHA certified
Mikhail Simanian
summary
{820 year old hard working and ambitious computer scientist with 3 dynamic
professional and strong background as 2 computer programming instructor snd
Sssistant manager at Calypso Proven expertise in coding (HTML, JavaScript,
Python) and exceptional leadership skill. Successtully implemented quality
control measures and developed operational strategies, enhancing efficiency and
‘customer satisfaction, Committed to problem solving and fostering student
Experience
Self Employed - Computer Programming instructor
Ottawo, Ontario
(012025- Curent
+ Assisted students of varying skill levels with understanding and excelingin
studies.
+ Scheduled group and private tutoring sessions to assist students requiring extra
help.
+ Implemented debugging programs to determine vulnerabilities and isuesin
software.
Calypso - Assistant Manager Of Shipping And Handling
ottawa, Ontario
(05/2024. Current
+ Ensured compliance with safety regulations and company polices.
+ Implemented quality contral measures to uphold company standards.
+ Assisted in the development of operational strategies to ensure efficient and
productive operations.
+ Created reports on sales trends, inventory levels, and financial data.
+ Communicated regularly with customers to gain insights into their needs.
Emil Cartography Corp - Surveying Technician
Ottawa, Ontario
(01/2023 01/2025
«+ Manage remote connections for remote data processing operations.
«+ Maintain computer connections with remote terminal for survey operations on
site and operating system
+ coordinate surveying tasks communications
+ Double-check survey maps for onsite survey operations,
Accomplishments
+ Graduated highschool with Honors and awarded many scholarships
‘Multiple gold medals in combat sports and soccer
* successful summer business generating $10000¢ in revenue inthe fencing and
foundation sector of landscaping
Activities And Honors
+ Blue belt In Ju jitsu
+ On the university Wrestling team
+ 200+ volunteer hours helping in the ottawa community
Contact this candidate