Quality Control Sales Coordinator

Susan Lacey

Quality Control Sales Coordinator

***********@*****.*** 325-***-**** Abilene, Texas

Detail-oriented and results-driven Sales Coordinator with a proven track record in managing sales processes and ensuring top-notch quality control. Adept at streamlining operations to enhance efficiency, improve customer satisfaction, and drive revenue growth. Possess a strong background in monitoring product quality and compliance with industry standards. Skilled in cross-functional collaboration, data analysis, and customer relationship management. Seeking to leverage my expertise to contribute to a dynamic sales team and deliver exceptional results.

AREAS OF EXPERTISE

Sales Strategy Customer Relationship Management Sales Forecasting Lead Generation Negotiation Product Knowledge Sales Reporting Presentations Project Management Communication Team Collaboration Time Management Process Improvement Documentation Data Analysis Customer Service Quality Assurance Inspection and Testing Compliance Problem Solving Root Cause Analysis Process Auditing Continuous Improvement Microsoft Office (Excel, Word, PowerPoint) CRM Tools (Salesforce) Data Analysis Tools (Tableau, Google Analytics) Quality Management Software

PROFESSIONAL EXPERIENCE

Sales Account Coordinator 10/2021 – Present Abilene, Texas

Sign Pro

Coordinate sales activities, including lead generation, client meetings, and follow-up communications.

Assist in developing and implementing sales strategies to meet and exceed targets.

Manage the sales pipeline, ensuring timely progression of leads through the sales process.

Utilize CRM software to maintain up-to-date customer information and track interactions.

Foster strong client relationships by responding promptly to inquiries and addressing concerns.

Create and deliver compelling sales presentations and proposals to prospective clients.

Generate reports on sales performance, analyzing data to identify trends and opportunities.

Facilitate communication and coordination among team members to enhance productivity.

Conduct research on industry trends and competitor activities to inform sales strategies.

Identify and address obstacles in the sales process to streamline operations.

Client Care Assistant 09/2019 – 03/2021 Abilene, Texas

Daybreak Community Services

Provided personal care services to clients, including bathing, grooming, and medication reminders, ensuring their comfort and well-being.

Assisted clients with mobility and transportation, accompanying them to medical appointments and recreational activities.

Maintained detailed records of daily activities, vital signs, and medications to monitor client health.

Managed household tasks, including meal preparation, light housekeeping, and grocery shopping.

Offered companionship and emotional support, fostering a positive and caring environment.

Collaborated with healthcare professionals and family members to create and update care plans.

Direct Support Professional 01/2014 – 02/2019 Abilene, Texas

Abilene State Supported Living Center

Supported individuals with intellectual and developmental disabilities in their daily activities, ensuring their physical and emotional well-being.

Assisted clients with personal care tasks, including bathing, grooming, dressing, and medication administration, while maintaining their dignity and privacy.

Implemented and documented individualized care plans, tracking progress and adjusting support as needed.

Facilitated skill-building activities to enhance clients' independence and community integration.

Provided transportation for clients to appointments, outings, and recreational activities.

Fostered a supportive and inclusive environment, promoting social interaction and engagement.

Quality Control Inspector 08/2006 – 09/2013 Dextor, MO

Faurecia

Conducted thorough inspections of incoming raw materials, components, and finished products to ensure they met quality specifications.

Utilized a range of inspection tools and techniques, including calipers, micrometers, visual inspection, and testing equipment.

Documented inspection results and maintained detailed records, including non-conformance reports when necessary.

Collaborated with production teams to identify and resolve quality issues, implementing corrective and preventive actions.

Assisted in the development and revision of quality control procedures and work instructions.

Conducted final product inspections before shipment, ensuring compliance with customer requirements and industry standards.

EDUCATION

Still Pursuing

Cisco Junior College Associates of Arts, Sociology Abilene, Texas

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