Total Loss Customer Service

Bruce A Douglas

Irving, TX *****

***************@*****.***

PH: 214-***-****

Professional History:

July24 to November 24 Independent claim Adjuster. Auto Total Loss-Cat Team

The Best IRS Claim Solution-Location Progressive Insurance

Investigate claim report to determine potential Auto Total Loss

Ensures claim files are properly documented and claims coding is correct.

Negotiates settlement of claims within designated authority.

April 23 to November 23 Independent claim Adjuster. Auto Total Loss-Cat Team

The Best IRS Claim Solution-Location Progressive Insurance

Investigate and process Cause of Loss to determine potential Auto Total Loss

Analyzes claim activity and prepares reports throughout the life of the claim

Make settlement decisions promptly for payments within authority limits

June 22 to Dec 22 Independent Claim Adjuster/Auto Total Loss-Cat Team

The Best IRS Claim Solutions- Location Progressive Insurance

Total Loss Salvage/ experience claim handling auto property damage

Schedule IA Field Inspection to determine Insured vehicle a Total Loss.

Document Findings and Settles TL Claims with Customers and Repair Facilities

Sept 21 to Feb22. Independent Homeowner Property Claim Adjuster

Mid America/Southern Fidelity INS

Document Customer FNOL for the Homeowner Property Damage

Investigate Contractor’s Estimate, SUPP, Contents, ALE,

Negotiate and Settle Claim within the Scope of the investigation

Mar 21to Aug 21. Independent Claims Adjuster Estimator

Pilot Claims/Allstate Auto Claims Service, Auto Estimator/Total Loss Claims

Auto Estimator VA inspection. Create estimate from VA Photos/Supplements

Settles Auto damage Claims with Customers and Repair Facilities

Aug. 2020 to Oct 2020. Independent Claims Adjuster. (CAT)

The Best IRS Claim Service Location State Farm. Homeowners Property damage.

Ensure Adjuster summary of loss (SOL) is accurate with photos to support claim

Review claim history and negotiate settlements with contractors and customers

Aug.2018 to Oct. 2019. Independent Adjuster. auto/property damage claims

Crawford and Company. Location State Farm. ILR. Established Liability/AWC Express.

Investigate, analyze and determine the extent of liability auto/ property loss

Reviews pending claims, Update claim files move to appropriate closure expediently

.SKILLS & KNOWLEDGE.

In-depth knowledge of appropriate insurance principles/ Laws for lines of INS Business

Effective verbal and written communication management. Proficient PC /windows skill

Ability to work independently or collaboratively in handling multiple assignments

Qualifications.

Leaderquest IT Technology School. CompTIA A+ 1001 and 1002Certifcation June-20019

Richland Hill College. Dallas. Texas. United States. Computer Applications. Mar 2013.

(El Centro Community College. Dallas. Texas United States. Food Service Manager. May 1995.

Schooled in Jamaica. West Indies. W. I. Major. English and Math’s.

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