Senior Technical Writer

David Miller

Allen, Texas

Technical Writing Specialist

Summary

18+ years of technical writing, proposal writing, consulting, and requirements gathering experience

Five years experience as a content manager using SharePoint, Visual SourceSafe, WordPress, and Rohirrim

Led documentation efforts for a DOD Enterprise SharePoint offering for 3.9 million users

Contributed to disaster recovery and business continuity planning as part of comprehensive IT solutions for DoD and government clients

Finalized certification and accreditation package for a patented, award-winning IT system, resulting in the award of a multi-year multi-million dollar contract

Strong history of building and maintaining excellent collaborative relationships with executives, administrators, managers, engineers, and clients

Excellent oral and written communications skills, translating complex IT concepts for diverse audiences

Stayed current on cybersecurity and networking trends through continuous education and DoD project exposure.

Proven adaptability to Agile environments, SDLC documentation, and healthcare IT projects.

Expert Word, Excel, Visio, SharePoint, Acrobat Pro, PowerPoint, and Teams user

Experience

Lead Technical/Proposal Writer

Battelle Memorial Institute, June 2021-March 2025

Reviewed and evaluated hundreds of proposals to be included in Generative AI database (Rohirrim)

Collaborated with Business Development team to incorporate Generative AI tool into proposal processes

Developed, reviewed, edited, and proofread white papers and proposals for U.S. Government agencies

Supported graphic content creation and editing, including IT network diagrams and proposal visuals, using Visio and Adobe tools

Interviewed SMEs and documented for complete proposal responses

Helped develop content strategy for proposals

Collected and organized proposal-related information, such as project descriptions, resumes, proposal language, past performance citations

Reviewed and edited draft proposal responses

Delivered status updates on proposal documentation efforts across multiple projects

Presented technical content to SMEs and leadership, enhancing team coordination

Worked with capture and proposal team members and teaming partners to develop evaluated and non-evaluated proposal sections

Analyzed RFPs/RFQs/RFIs, and ensured responses met requirements

Trained SMEs on completing proposal storyboard plans

Proposal Writer

AVIAN, Inc., Aug 2020-May 2021

Wrote compelling entries for Requests for Information, Capabilities Matrices, and Sources Sought

Interviewed trainer subject matter experts to write first and second drafts for Technical volume

Lead technical writer on Management and Technical volumes for three proposals

Provided input into company web redesign, applying UX writing concepts to final product.

Proposal Manager/Writer/Editor

Independent Consultant, 2018-2020

Managed entire IDIQ submission for 10-year, $950M multi-award offering, conducting kickoff and weekly status meetings, maintaining schedules, assigning writers to sections and maintaining work assignments status sheets, and creating detailed volume templates

Assisted in the go/no-go process by quickly evaluating the RFP, PWS, and SOW

Researched and wrote original material, including project descriptions, resumes, and technical language

Edited sections written by proposal team members, focusing on clarity, RFP compliance, and in one voice

Managed end-to-end Task Order for cybersecurity RFP

Maintained massive cross-functional swimlane process diagram for division

Interviewed and collaborated with SMEs to write, edit, proofread Technical Management approach volume for multiple DoD IT and cybersecurity services offerings (mainframe, server, cybersecurity, and business applications)

Participated in Pink, Red, and Gold team color reviews

Wrote, edited, and proofread Technical Approach volume for deadline-driven U.S. Dept. of Justice IT services proposal

Information Assurance Analyst/Technical Writer

NOVA Corporation, 2016-2018

Served as documentation lead for Cyber Services division, supporting a Department of Defense agency

Wrote technical content for IT solutions supporting government stakeholders, adaptable to VA Electronic Health Record transitions

Maintained and updated technical documentation templates for DoD projects, ensuring consistency across deliverables

Wrote and edited disaster recovery, business continuity, and system documentation (e.g., user manuals, workflow diagrams, procedures) for IT and cybersecurity initiatives

Gathered requirements from stakeholders and collaborated with SMEs to ensure compliance with Risk Management Framework (RMF) and DIACAP standards

Delivered technical content on time and within budget, coordinating with contractors and government personnel

Sr. Technical Writer/Editor/Proposal Writer

General Dynamics Information Technology (GDIT)/Netconn Solutions, 2007-2016

Developed user and admin documentation for IT systems, supporting disaster recovery and technical proposals.

Created complex IT network diagrams using Visio to support technical proposals and system documentation

Saved $44K annually by streamlining requirements gathering, eliminating the need for a part-time Business Analyst

Wrote and edited technical/management content for proposals, translating complex IT concepts for diverse audiences

Provided daily, weekly, and monthly documentation status updates on multiple concurrent projects

Performed desktop publishing and white glove reviews for DoD and proposal deliverables

Managed documentation tasks for SMEs, ensuring accuracy and compliance with RFP criteria.

Leveraged Word, PowerPoint, Acrobat Pro, and SharePoint to produce high-quality, compliant templates and deliverables

Education/Certifications

M.A., Linguistics, Northeastern Illinois University

B.A., International Ministries, MBI

Graduate, Defense Language Institute, Russian Language, Lackland Air Force Base, Texas

Shipley Proposal Management Training, 2008, 2018

Shipley Proposal Writing Training, 2008, 2018

Lohfeld Proposal Training, 2021

SharePoint PowerUser Training, 2017

CompTIA Certifications: Security+, Networking+, A+ 2006-Hardware Essentials

UX Writer Certification from UX Content Collective

Continuing education includes courses in Business Analysis, FrameMaker, Word, Excel, SharePoint

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