Customer Service Live Chat

William Givens

**************@*****.*** 097******** Davao City

Professional Summary

Dedicated and customer-focused online support professional with experience in communication, problem-solving, and fast typing. Proven ability to assist customers efficiently through live chat and email. Experienced in online coaching through Fiverr, providing clear and effective guidance to clients. Fluent in English, ensuring excellent written and verbal interactions.

Skills

Live Chat and Email Support

Strong Written and Verbal Communication

Fast and Accurate Typing

Problem-Solving and Conflict Resolution

Customer Service and Client Engagement

Adaptability and Multitasking

Basic Technical Troubleshooting

Work Experience

Freelance Coach – Fiverr

202X – Present

Provided high-quality coaching services for Valorant players, helping clients improve their skills and gameplay strategies.

Maintained excellent client relationships through clear and professional communication.

Managed customer inquiries, feedback, and bookings through Fiverr’s messaging system, ensuring customer satisfaction.

Adapted coaching strategies based on client needs, demonstrating strong problem-solving abilities.

Education

Self-Taught Professional with extensive online learning experience in customer service and communication.

Languages

English (Fluent)

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