Service Representative Customer
Resume:
REBECCA MEREDITH
Pensacola, FL 32526
PH# 850-***-****
*****-************@*****.***
Work Experience and Skills.
Assisting walk-in Patients with billing & account questions. Running Account recall reports and statements monthly. Answering phones & cashiering, receipting, remittance reports, handling cash flow & balance billing, collecting Insurance & patient payments. Customer Service Representative, Medical Secretary & appointment scheduler for Oral Surgeons & Medical OB-GYN Doctors.
Insurance Coordinator, proficient in Medical Insurance authorization & eligibility verification, data entry, Oral surgery & Professional Medical & Technical Facility claims filing & appeals process, Patient billing & Collections, Some ICD10 coding experience.
Woodlands Medical Specialist PA
Accounts Receivable, Ins Billing Specialist & Customer Service
May 6,2024 through March 20, 2025
Braxton & Chicola Oral Surgeons-Pensacola, FL
Insurance Coordinator
09-2021 through 03-2024 Duties to include:
Front desk patient registration & check in, answering phones & scheduling Consult appointments, patient service representative for 2 oral surgeons. Obtaining insurance information loading & filing manual & electronic Dental & Medical claims submission with some ICD 10 coding experience.
Clearway Pain Solutions-Pensacola, FL
Customer Service Representative
04-2019 thru 08-2020
Duties -Customer service representative, obtaining patient authorizations, patient info-accident & histories, insurance documentation & working claim run for Workers Comp, MVA & VA insurances. Mail distribution, answering phones, assisting patients with account recall & balance details & inquiries. Patient account details & billing and insurance filing and claim questions. Posting payments & working reports to include collections process from Insurance companies and patient payments.
Gastroenterology Associates-Pensacola, FL
Patient Service Representative & Medical Secretary
03-2017 thru 02-2019
Duties-Front desk check in & patient services rep. for 12 Gastro Specialists at Sacred Heart location.
Patient registration & Insurance verification specialist, scanning histories & patient info & documents using electronica health record systems. Customer service, account review, collections & patient & insurance verification using Clearwave system. Some ICD10 coding & claim filing, appealing, obtaining referrals & authorizations for insurance claim filing & payment processes.
Sacred Heart Medical Billing
Billing and Insurance Specialist
03-2014 thru 04-2015.
Working aged trial balance reports, Patient payment arrangement reports & placement of delinquent accounts for collections with CSI-Collections Services Inc. Assisted walk in patients with account & billing questions in a professional business office setting. Medical Billing & filing of claims to include processing payments from Ins. Co & patients. Appealing medical denials for collection process for over 900 Medical Insurances, to include Worker’s Comp, MVA, Tricare, Medicare, Medicaid & Misc. PPO 3rd party carriers.
North FL Surgery Center
Medical Billing Specialist
05-2013 thru 02-2014
Medical insurance office duties – Customer service, Collections process, Medical claim filing & Appealing for MVA, WC, Commercial & PPO 3rd party carriers for 8 Surgeons.
West Florida Medical Center Clinic
Patient Service Rep. Customer Service Rep, Insurance Specialist
02-1990 thru 04-2013
Duties-PSR & CSR for 8 OB-Gyn Doctors, Collections & Insurance Coordinator PSR, CSR, Medical secretary Insurance verification & Coordinator
References-
-Samantha Fowler-supervisor at Clearway Pain Solutions
Sharon Warwick-supervisor at West Fl Medical Center Clinic
474-8000
Janis Bryant supervisor at West Fl Medical center Clinic
474-8100
Respectfully,
Rebecca Meredith
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