Customer Service High School

Location:

Cape Town, Western Cape, South Africa

Salary:

9500

Posted:

April 07, 2025

Contact this candidate

Resume:

CURRICULUM VITAE

*** ********** ******

Watergate

Lentergeur

7785

Cell: 083-******* / 063-*******

E-mail: *********@*****.***

Zanda Dyani

Biographical Details

Driver`s Licence

Date of Birth : 07 October 1983

Nationality: South African

Gender: Female

Marital Status: Single

C1 with Prdp

Languages

Xhosa (Home language)

English- read, write and speak

PERSONAL PROFILE

I am a driven individual and I have high regard in tasking out obligations. I believe in myself and doing everything to my best capability. I have good written and communication skills .My goal is to work in a challenging environment where I will experience personal growth and development.

Education

Passed Grade 12 in 2001 at Lukhanyo High School

Matric

Subjects:

English

Xhosa

Economics

Business Economics

Mercantile Law

Criminology

Qualification

PA/ Receptionist Skills at LEARNFAST TRAINING CENTRE (2015)

Business Skill

Environment Impact and

Rehabilitation Legislation at Siyemba Enterprise (2004)

OTHER SKILLS

Good Customer Service: Company policies, Procedures & Telephone etiquettes.

Excellent communication skills: Listening skills,Good written skills, Verbal skills & Conflict management skills.

Computer Literacy :MS word,Excel,Power point,e-mail system,Fax & Internet

Business Skills : Operating of switch board,Data capturing,Intercom voice techniques,Organizing, Filling skills,Record Management skills and General office work

Credit policy training

Health & Safety Awareness Skills.

Currently transporting school kids assisting family due to job scarcity.

Working Experience

Previous employment: Transport Management Centre

Position : Receptionist / Front Desk Operator

Responsibilities : Welcoming visitors, booking of meetings venue via emails, arranging

building Tours, answering, transferring calls and doing stockcontrol

capturing visitors information via biometric machine then provide

them with temporarily access cards

Employment : Transport Information Centre

Position : Information Officer / Call Centre Agent(5years)