Data Entry Customer Service
Resume:
JILLIAN A. KURZMANN
***************@*****.***
Open for Relocation
EDUCATION- Susquehanna University (May 2025)
Bachelor of Arts in Public Policy
Bachelor of Arts in Political Science
Minors: Chemistry and French
WORK EXPERIENCE
Student Receptionist
Susquehanna University – Selinsgrove, PA August 2021-May 2025
●Provided administrative support to executives and office staff.
●Managed filing systems, data entry, and documentation processes.
●Assisted with customer inquiries and front desk operations.
●Handled appointment scheduling and maintained updated calendars for executives.
SPECIAL SKILLS AND KNOWLEDGE
●Office Administration & Management
●Calendar & Schedule Management
●Appointment Setting & Coordination
●Data Entry & Document Control
●Customer Service & Communication
●Travel & Meeting Coordination
●Filing & Records Management
●Expense Reporting & Budget Tracking
●Report & Presentation Preparation
●Project Coordination & Deadline Management
●Confidential Document Handling
●Employee Onboarding & HR Support
●Scheduling & Calendar Optimization
●Task Prioritization & Workflow Management
● Microsoft(Excel,Outlook,Word,OneNote,Powerpoint,Teams)-Advanced
● Google(Sheets,Docs,Forms,Slides,Blogger)-Advanced
●Stata-Intermediate
●French Language-Advanced
● Spanish Language-Intermediate
●Customer Service
●Strong organization and communication skills
● Detail oriented
● Able to learn new skills and duties quickly
● Work well independently or on a team
● Extensive experience researching problems and recommending solution
● Work well under deadline
●Highly skilled at multi-tasking
● Willing to put in the time and effort to do a good job
● Strong moral compass
● Honest and Trustworthy
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