Quality Assurance Data Entry

Veronika Pavlova

Verona, WI ***** ***************@*****.*** 347-***-****

Summary

Detail-oriented professional with experience in data entry, analysis, and quality assurance. Skilled in working with databases, performing tests, and creating documentation. Strong communication skills and ability to work effectively in team environments, with a proven track record of optimizing processes and increasing productivity. Relevant Skills

Technical: MS Office – Teams, Word, Outlook, Excel, Basic SQL, Data Analysis, Quality Assurance, Relational Databases, Analytical and Problem-Solving Skills Soft Skills: Communication, Attention to Detail, Problem-Solving, Teamwork, Adaptability, Multitasking, Ability to Work Under Pressure, Effective Communication. Work Experience

Business Analyst I

QBE North America – Sun Prairie, WI November 2024 – Present

• Mapping and analyzing current business processes to identify inefficiencies and areas for improvement.

• Assisting with the implementation of new systems or processes.

• Conducting user acceptance testing to ensure that solutions meet business requirements. Product Finishing Tech I

Promega Corporation - Madison, WI May 2022 – October 2024

• Operate and maintain automated equipment working with complex systems.

• Complete required documentation for batch processing workflow.

• Record, monitor and update different stages of the process using MS Excel and report any identified issues.

• Work closely with team members to optimize end to end process. Associate

Amazon - Multiple Locations Oct 2020 - Apr 2022

• Managing multiple operations including scanning products, organizing inventory, and coordinating with team members.

• Identified and implemented process improvements to increase efficiency in warehouse operations.

• Recognized as one of the best employees in the department, receiving a contribution bonus for outstanding performance and problem-solving skills.

• Demonstrated adaptability by successfully transitioning between different Amazon facilities and quickly learning and adapting to new systems. Junior QA Automation Developer (Apprenticeship)

Quintrix, New York, NY Apr 2021 - Jul 2021

• Analyzed and identified automation test cases, working closely with functional teams.

• Generated execution reports, analyzed failures, compare data sets using different methods including Excel. Provided identified bugs.

• Maintained automation scripts to comply with application changes

• Worked with SQL and Oracle databases, gaining foundational database knowledge and SQL scripts.

• Operated in an Agile environment learning and applying project management skills on the day to day basis.

Medical Biller

Medical Group, Brooklyn, NY Jan 2020 - Mar 2020

Optometrist PC, Brooklyn, NY Jan 2019 - Jan 2020

• Coded services, procedures, and diagnoses in claims submitted to insurance.

• Prepared and sent invoices, tracked payments, and corrected rejected claims using MS excel for reconciliation and audit tracking.

• Followed up with patients and insurance companies on any issues or follow-ups where required.

Education

• American Red Cross: Adult and Pediatric First Aid/CPR/AED

• Amazon Cyber Security: Cyber Security analytics certification class.

• The City University of New York, New York, US: Computer Information Systems classes

• Saint Petersburg State Institute of Technology, Russia: Economics and Logistics courses

• Saint Petersburg Marine Technical College, Russia: Associate's in Maritime Supply Chain Management

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