Customer Service Delivery Driver

Experience

Walmart Philadelphia, PA

Delivery Driver 01/2024

Delivered food orders from Walmart to customers' homes in a timely and professional manner. Maintained cleanliness and hygiene standards for item delivery. Handled cash transactions accurately and provided receipts to customers as needed. Demonstrated strong knowledge of local streets and traffic patterns to ensure efficient deliveries. Amazon Warehouse Philadelphia, PA

Stock Associate 06/2023 - 09/2023

Receives, inspects, and counts stock for damage, spoilage, or missing items Records inventory in the store’s system

Label items with identification tags and price tags Maintains the orderliness of the store’s stockroom Processes purchase orders and other shipping requests Popeye's Restaurants Philadelphia, PA

Customer Service Representative 01/2023 - 05/2023 Over 2 years of experience in the restaurant industry, with a strong focus on customer service. Proficient in greeting guests, taking orders, and delivering prompt and courteous service. Skilled in handling customer inquiries, and complaints, and resolving issues to ensure customer satisfaction. Familiarity with POS systems and ability to handle transactions accurately. Excellent interpersonal skills and ability to work effectively in a team environment. Sam Mini Market Philadelphia, PA

Customer Service 07/2021 - 12/2022

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities Establish and maintain good rapport with customers by using positive language and anticipating their needs Skills

Customer service, Communication skills, Food service, Time management, Computer literacy, Microsoft excel, Bilingual, Physical examinations, Microsoft word, Leadership

Education

Upper Darby High School

General Studies 06/2022

Hamza Alam

267-***-**** ************@*****.*** Upper Darby, PA