Change Management Development Manager
Resume:
MR. GREGORIO F. SACOPLA JR.
Nickname: "Jhong"
Home Address: **** ********** **. ***. ****, Manila, Philippines
Landline No: +63-02-253**** Mobile No.: +63-956-*******
Alternate Contact No.: +63-929-*******
E-mail: ********@*****.***
OBJECTIVE:
To seek further challenges as IT Professional where a diverse background and proven technical expertise will be utilized and advanced.
SUMMARY:
With extensive experience and excellent programming skills in RPG/400, RPG/ILE, RPG Free Format, Query/400, and AS/400 Control Language (CL400/CLLE), RPGLE Embedded SQL.
With extensive experience in the delivery of technical and functional solutions, database design, administration, application development and support in AS/400 System.
Familiarity in using Software Change Management (SCM) Systems such as ASAP/400 JCS, Movex Development Manager (MDM), Aldon Change Management System (ACMS), Turnover for IBMi, Hawkeye, IBMi Rational Developer i/ARCAD and the likes.
Familiarity in using project management and reporting tools such as MS Project, JIRA, Bugzilla, SysAid and SILVA.
With solid experience in conducting trainings, business process evaluation and communicating with local/global team members and 3rd party vendors on project related issues.
Adept in analyzing business requirements and evaluating end-user requirements.
Effective in work situations requiring an ability to handle multiple and concurrent projects and responsibilities.
Can liaise effectively with different groups and individuals in the organization.
WORK EXPERIENCE:
ProCom Consulting Inc., an Amdocs Company
11/F Corporate Finance Plaza Center
30 Meralco Ave., Pasig City
Metro Manila, Philippines
Systems Development Specialist
April 15, 2024 – Present
One of the senior team of Systems Development Specialists assigned to ProCom Consulting’s US based Telecom client, Frontier Communications. Responsibilities includes data gathering and analysis of reported issues by stake holders, documentation which includes Business Requirements Specification Document, Technical Specification Document, Unit/Functional Test Document, and Change Management required documents that adheres to Frontiers deployment process.
Participates in the Daily Scrum meeting to mitigate and report status of assigned issues/projects of the team.
Performs simulation of critical issues which needs immediate resolution.
Performs Code review and Unit/Functional testing.
Performs technical and functional support.
Codes simple to complex programs.
AXA Asia Market Services (AXA-AMS Regional Service Center)
39/F GT Tower International
Ayala Ave, cor. H.V. Dela Costa St.
Makati City, Philippines
Senior Business Applications Systems Analyst – Core Life Expert (SME)
December 4, 2017 – April 12, 2024
Was assigned in Hong Kong as Regional Business Analyst to be part of the team for AXA’s Jetform Migration Project prior to joining the Regional Life System (Core Life) Team. Jetform Migration Project involves migration of AXA’s Policy/SEA non-life policy letters from AXA’s existing/current printing solution to Jetform printing solution.
One of the senior team for AXA’s Core Life System (Regional Life System - RLS) whose responsibility is to lead and liaise with vendors in business requirements gathering/specification, project cost estimations, code review, SIT/UAT/NIT/PT, Production Deployment set review and as well as performing analysis to come up with systems/functional resolutions of new demands/projects raised by AXA countries.
Act as Subject Matter Expert (SME) in a specific process or product area, conducting process reviews and initiating changes in order to contribute to continuous improvement of services to AXA entities/countries.
Supervise and review deliverables of team members/resources from AXA vendors.
Leads the development of auto clean-up programs to ensure ASP usage of Test Environment always meets the minimum disk space as per the threshold set by the company and not to reach its critical storage condition.
Some of Successfully Deployed projects in a Team Lead role includes the following:
-Premium Holiday Charges – This is a new functionality for Regional Life System to include additional charges on Premium Holidays as part of requirements by AXA Indonesia.
-Change in Signatory – Revision of CEO signatory on all policy letters being issue to AXA Philippines’ policy holders which includes changing of overlay documents and changing of existing programs to cater the change of signatory.
-Data Privacy – Implementation of Data Privacy in all AXA Regions (PH, SG, ID, MY, TH, HK and Macau) from business requirements gathering up to Production deployment where the PII (Personal Identifiable Information) of Lapsed and Inactive policies are being masked from Regional Life System as per the defined retention period by the company. Project also includes revisit of existing Data Masking programs as well as introduction/addition of new programs written in CLLE/RPGLE to cater the latest requirements on Data Privacy to adhere on the government requirements as per the Data Privacy Act of the Philippines.
Participated on IBMi Rational Developer i – ARCAD training as one of AXA’s core resources for AXA’s process improvement and modernization plan.
Totalamber Ltd.
Warrington, Cheshire
United Kingdom
Support Analyst/Consultant
July 1, 2017 – November 20, 2017
Was assigned as one of Senior Support Analyst/Consultant in one of Totalamber’s client, Muller Dairy Products.
Performs simulation of critical issues which needs immediate resolution.
Performs technical and functional support.
Codes simple to complex programs.
ProV International Phils., Inc.
37/F GT Tower International
Ayala Avenue, cor. H.V. Dela Costa St.
Makati City, Philippines
Senior AS/400 RPG Technical/Functional Analyst
January 1, 2008 – June 05, 2017
Leads the development and design of new EDI functionality for Walki Wisa that handles their Purchase Orders through EDI. The new functionality includes the development of the main program OIZ375 and other programs to handle Purchase Orders that are being sent via EDI.
Involved as one of key holders in the development and design of a new functionality in MOVEX (MoveX R12.6F) upon Walki Wisa’s request on how delivery of goods should be handled based on their current process. The new functionality was called Walki Wisa’s Logistics Booking as it involves handling of truck bookings on their delivery process. The new functionality includes the development of new main programs such as MWZ410, MWZ411, MWZ412, MWZ413 and other programs to handle both truck bookings and load plans based on Walki Wisa’s delivery process
Was assigned at Monde-Nissin Philippines as AS/400 Lead technical/functional support on their PRMS System in part of their SAP Migration project.
One of the senior team who established the formation of the Lawson/MoveX Team under the engineering department of the company that provides consulting services which includes data gathering, system analysis, documentation, quality assurance testing and technical/functional support based on SDLC process of ProV’s Europe clients.
Was assigned in Wipak Oy, Lahti Finland to be part of their technical/functional support team on their ERP System, Lawson/MoveX that runs on AS400/ISeries Platform.
Performs simulation of critical issues which needs immediate resolution.
Performs technical and functional support on ProV’s Europe clients.
Codes simple to complex programs.
Zuellig Pharma Asia Pacific (Regional Office Head Quarter - ROHQ)
27/F Philippine Axa Life Centre, Sen. Gil Puyat Avenue
Corner Tindalo St., Makati City, Philippines
AS/400 Senior Systems Analyst/Programmer
January 1, 2002 – December 28, 2007
Supports Zuellig Pharma across Asia Pacific on their ERP System (Structured Distribution System – SDS/400) as one of Zuellig Pharma’s ROHQ/IT Team.
Was assigned in Zuellig Pharma, Malaysia to support the LIVE implementation of their Order Fulfillment System (OFS).
Was assigned in Zuellig Pharma, Taiwan to support the LIVE implementation of MSD Project.
Was assigned in MetroDrug Inc. and Zuellig Pharma, Philippines for Technical Support and to lead three programmers for the development and implementation of local modifications and system enhancement requests.
Conducted Functional/Technical Training to newly hired I.T. employees/developers.
Assists new developers/programmers in preparing technical specifications, test documents and functional documents.
Performs system development and support based on defined SDLC process of Zuellig Pharma Asia Pacific.
Performs business requirements gathering and preparation of internal/technical specifications, test documents and functional documents.
Performs code review/checking and functional testing.
Codes simple to complex programs in AS/400.
Zuellig Pharma - Regional IT
901 Stanhope House
374-378 King’s Road, Hong Kong
AS/400 Analyst/Programmer
June 17, 2001 – Dec. 31, 2001
Supports Zuellig Pharma across Asia Pacific on their ERP System (Structured Distribution System – SDS/400) as one of Zuellig Pharma’s Regional IT Team.
Was assigned in Zuellig Pharma, Malaysia to support live implementation of their Advanced Warehousing System.
Performs system development and support based on defined SDLC process of Zuellig Pharma Asia Pacific.
Performs business requirements gathering and preparation of internal/technical specifications, test documents and functional documents.
Performs code review/checking and functional testing.
Codes simple to complex programs in AS/400.
RCG Information Technology
3/F First Life Center
174 Salcedo St., Legazpi Village
1200 Makati City, Philippines
IBM AS/400 IT Consultant - Analyst/Programmer
January 9, 2001 – February 10, 2001 (One month contract)
Was assigned in IBM Philippines as AS/400 Functional/Technical Consultant for IBM's Integrated Customer Management System (ICMS) – Bayan Telecommunications, Inc. (BayanTel) project.
Performs business requirements gathering and preparation of internal/technical specifications, test documents and functional documents.
Performs code review/checking and functional testing.
Codes simple to complex programs in AS/400.
Saudi Ericsson Communications Company Ltd.
P.O. Box 9903, Riyadh 11423, Kingdom of Saudi Arabia (K.S.A.)
AS/400 Programmer
July 3, 1999 – Sept. 18, 2000
Handled the development and implementation of some of Saudi Ericsson’s critical projects as follows:
1.) Sales Order PC-AS/400 Interface.
Sales Order PC-AS/400 Interface is a new functionality of the company’s Sales Order System to speed up Sales Order processing. The new functionality was developed to eliminate the manual booking of Sales Orders in the AS/400 System. The new functionality uses the ClientAcess/400 as the bridge in uploading PC generated Project Numbers into the AS/400 System. The PC generated Project Numbers will then be converted to Sales Orders once uploaded via the Sales Order PC-AS/400 Interface. With the new functionality, new programs were written in RPG/ILE and CLLE.
2.) Saudi Ericsson new System Modules Project.
The new system modules project includes the development and implementation of new system modules/programs such as the “System Menu Options Security”, “Product Group Maintenance”, “GSM Dealer Selection”, “Advance Payment Inquiry Program” and “Advance Paid to Suppliers Report Program” and some other adhoc report programs written in RPG/ILE and CLLE.
3.) Work In Progress (WIP) Month End Processing Project.
This project includes the revision of Saudi Ericsson’s existing Work in Progress (WIP) Month End Processing program flow for a better and faster processing of their WIP monthly transactions and to revised existing programs that are not Y2K compliant. Revision includes modifications of all programs involved in the WIP Month End Processing which includes conversion of COBOL/400 programs into RPG/400.
Participates in identification and resolutions of system operations problems in order to provide continuous business operations.
Communicates directly with end-users to deal with system requirements, preparation of technical specifications, test documents and user manual documents.
Performs review/checking and functional testing.
Codes simple to complex programs in AS/400.
IBM Solutions Delivery Inc. (Formerly ACISystems Inc.)
IBM ICMS - ASEAN Regional Support Center (ICMS-RSC)
11/F Chatham House Bldg., Valero cor Herrera Sts.
Salcedo Village, Makati City, Philippines
AS/400 RPG/400 Programmer/Developer for IBM's Integrated Customer Management System (ICMS)
January 1998 - June 30, 1999
Was assigned in Digital Telecommunications, Inc. and SMART Telecommunications Philippines, as one of IBM's-ICMS Support Team.
Handled the development and implementation of new ICMS functionalities such as the Special Number Management Module and Geographical Location Module which includes coding of maintenance programs, inquiry programs, and batch processing programs.
Prepares internal/technical specifications, test documents and user manual documents.
Codes simple to complex programs in AS/400.
Performs execution of functional testing and code review/checking.
ICON, Pagers by ISLACOM (Opportunities Unlimited Inc.)
3/F Delgado Bldg., 637 Bonifacio Drive
Cor. 25th St., Port Area, Manila, Philippines
June 1996 - Dec. 1996
(Working Student)
Worked as a Message Handling Operator at ISLACOM, a Telecommunications company in the Philippines.
EDUCATION:
Pamantasan ng Lungsod ng Maynila June 1993 – Oct. 1997
(University of the City of Manila)
Gen. Luna St., Intramuros, Manila, Philippines
Bachelor of Science in Computer Science (BSCS)
(Graduated)
Jose Rizal University June 2005 – March 2007
80 Shaw Blvd. Mandaluyong City, Philippines
Master’s Degree in Business Administration (MBA)
(Graduated)
Asia Pacific College Oct. 1998 – Dec. 1998
3 Humabon Place, Magallanes
Makati City, Philippines
IBM AS/400 Training Course/Workshop
(Training Certificates)
TRAININGS/SEMINARS:
Microsoft .NET Training December 8, 2014 – January 9, 2015
Mapua Institute of Technology
Makati City
Philippines
Problem Solving and Decisions Making November 14 – 16, 2007
The Shangri-La Plaza Hotel
Makati City
Philippines
Java Programming Fundamentals Oct. 7 – 11, 2002
Interpharma (Asia Pacific) Ltd, Philippines
4/F Tuscan Bldg.
114 Herrera St.
Legazpi Village, Makati City
Philippines
Advanced Warehousing System (AWS) Intro and Setup Course February 4 – 9, 2002
Zuellig Pharma - Hong Kong
#608, 6th Floor, Devon House
Taikoo Place, Quarry Bay
Hong Kong
SDS Intro Course Information January 27 – February 1, 2002
Zuellig Pharma - Hong Kong
#608, 6th Floor, Devon House
Taikoo Place, Quarry Bay
Hong Kong
The ICMS Programming Workshop September 4-5, 1998
IBM ICMS Regional Support Center
ACISystems, Inc.
11/F Chatham Bldg., Valero cor. Herrera St.
Salcedo Village, Makati City, Philippines
The ICMS Programming Standards Presentation September 1-3, 1998
IBM ICMS Regional Support Center
ACISystems, Inc.
11/F Chatham Bldg., Valero cor. Herrera St.
Salcedo Village, Makati City, Philippines
AS/400 RPG/ILE Interactive Programming Workshop August 24-28 & 31 - September 1, 1998
IBM ICMS Regional Support Center
ACISystems, Inc.
11/F Chatham Bldg., Valero cor. Herrera St.
Salcedo Village, Makati City, Philippines
Introduction to AS/400 Integrated Language Environment August 29-30, 1998
IBM ICMS Regional Support Center
ACISystems, Inc.
11/F Chatham Bldg., Valero cor. Herrera St.
Salcedo Village, Makati City, Philippines
ICMS Entry Level Technical Training Course February 20-March 20, 1998
IBM ICMS Regional Support Center
ACISystems, Inc.
11/F Chatham Bldg., Valero cor. Herrera St.
Salcedo Village, Makati City, Philippines
OL43 – RPG/400 Interactive Programming Workshop February 12-13, 16-19, 1998
IBM Regional Learning Center
Asia Pacific College
Magallanes, Makati City, Philippines
AS009 – Basic RPG Programming Workshop February 6, 9-11, 1998
IBM Regional Learning Center
Asia Pacific College
Magallanes, Makati City, Philippines
OL20 – AS/400 Control Language Programming Workshop January 30, February 2-5, 1998 IBM Regional Learning Center
Asia Pacific College
Magallanes, Makati City, Philippines
OL62 – DB2/400 Relational Database Coding and January 26-29, 1998
Implementation IBM Regional Learning Center
Asia Pacific College
Magallanes, Makati City, Philippines
OL49 – AS/400 Concepts and Facilities Workshop January 19-23, 1998
IBM Regional Learning Center
Asia Pacific College
Magallanes, Makati City, Philippines
PERSONAL INFORMATION:
Born on the 18th day of October 1974 at Mangatarem, Pangasinan, Philippines. The third among the five siblings of Mr. Gregorio L. Sacopla Sr. and Benedicta F. Sacopla, married and stands 5 feet, 6 inches tall and weighs 140 lbs. Can speak fluently in English and Filipino.
Contact this candidate