Monarch Patel
TX **.************@*****.*** 682-***-**** linkedin.com/in/monarch-dharmendra-patel-61382b159/ SUMMARY
Network Engineer with a strong background in the deployment and tuning of big networks, leveraging protocols such as BGP, OSPF, EIGRP, and MPLS to drive performance and scalability. Experienced in network security, such as management of firewalls, IPSec VPN, and encryption technologies, to deliver enterprise network security with high strength. Experienced in network management automation operations using programming languages such as Python and YAML, reducing operational overhead and improving efficiency. Superb problem-solving ability, attested by a 98% success rate in resolving complex client issues and continuous optimization of network troubleshooting processes. Strong ability to collaborate in cross-functional teams with integration and uptime achieved seamlessly across cloud and on-premise environments.
SKILLS
Routing Protocols: RIP v1/2, EIGRP, OSPF, BGP, MPLS, LDP, RSVP, PBR, VxLAN, Multicast Switching: VLANs, Dot1Q, VTP, STP, PVST, RPVST, Port Security Cloud Technologies: Amazon Web Services and Azure Cloud Scripting: Python, YAML, GIT
Tools: CA Spectrum, HPNA, Infoblox, Wireshark, Gigamon, IXIA Hardware: Cisco, Juniper, Arista, Cloud
Firewalls: Cisco ASA, Juniper SRX
EXPERIENCE
Mastercard, USA – Network Automation Engineer July 2024 – Present
Deployed new routers to expand capacity horizontally and increased existing uplinks from 200G to 800G, enhancing network bandwidth and reliability by 300%.
Partnered with the operations team to review and approve 500+ changes and pull requests, serving as the escalation point for complex client issues, achieving a 98% resolution rate.
Developed and maintained dashboards, analysed telemetry data, and tracked project progress using Kusto DB queries, leading to a 40% improvement in project tracking accuracy.
Analysed weekly and monthly incident tickets to identify patterns, creating auto-mitigation solutions that reduced recurring issues by 35%, and generated detailed troubleshooting guides for the operations team
Engaged in on-call rotations to address diverse issues across the Azure Network, including VxLAN, ISIS, BGP, MPLS, LDP, RSVP, and Segment-Routing, ensuring 24/7 network stability.
Configured MacSec encryption and Everflow on 200+ ExpressRoute devices, boosting data security and traffic visibility.
Created lab environments for testing, verifying, and documenting new features, ensuring a smooth rollout to production environments, reducing implementation errors by 30%.
Crafted Checkpoint, Envision, and Juniper Security Threat Manager to diagnose and resolve firewall-related issues within an average of 30 minutes, minimizing security risks.
DXC Technology, India – Network Engineer Apr 2020 – July 2022
Closed and resolved 250+ service request tickets, such as troubleshooting, system maintenance, patching, and technical support for every layer of the network with a 95% first-response success rate.
Performed disaster recovery simulations for 10+ priority customers, including large-scale FIS Core DR simulations, to recover mission- critical systems within 4 hours, thus avoiding business impact during a crisis.
Managed 24x7 on-call Tier-3 rotation level supported with team colleagues in collaboration with Cisco TAC and Juniper J-TAC, diagnosing and resolving highly intricate network issues with reduced resolution time by 40%.
Implemented and tuned MPLS circuits like ATM/IMA, PPP, Frame Relay, and Ethernet for many client networks and provided improved 25% increase in data transmission rate along with improved connectivity.
Deployed secure VPN solutions for over 20 customers, comprising site-to-site IPSec VPNs, GRE tunnels, and ISDN backup links, ensuring uninterrupted secure communication for mission-critical business procedures.
Deployed routing protocols such as RIP v1/v2, EIGRP, OSPF, and BGP to enhance network performance, and employed policy-based routing and filtering of routes using route maps, reducing latency by 15% and simplifying traffic flow.
Multiple multi-VLAN networks with inter-VLAN routing, ISL trunking, EtherChannel, STP, and Port Security that saw a reduction in network congestion by 20% and overall security in transferring client data throughout all the sites. CGI, India – Jr. Network Engineer Jan 2018 – Mar 2020
Collaborated with senior engineers in configuring and maintaining Cisco ASA and Juniper SRX firewalls to deliver continuous network security to local and remote locations, conducting regular security audits for vulnerability detection and elimination.
Installed and maintained IPSec VPN tunnels and SSL VPN configurations on Cisco ASA firewalls, securing remote access for 100+ employees while contributing to network stability and data security.
Developed complex routing protocols such as OSPF, BGP, and EIGRP, consolidating routing tables and facilitating fast, efficient data transmission across a 50-site enterprise network, improving overall network performance by 25%.
Implemented and optimized VLANs, Dot1Q, and Port Security for improved network segmentation and security, contributing to an overall 30% reduction in unauthorized access incidents across key healthcare infrastructure.
Monitored and analysed firewall logs using Wireshark and Gigamon, troubleshooting Cisco ASA and Juniper SRX firewalls to identify and remediate security threats, cutting incident response time by 40%.
Deployed BGP and MPLS for better network redundancy, accomplishing a highly available and scalable environment, which ensured uninterrupted data centre and branch office connectivity.
Used Python and YAML to automate firewall rule management workflows, making configuration updates easier, and reducing routine tasks by 50% while keeping network security policies up to date.
Collaborated with the infrastructure team to introduce VxLAN technology, enhancing network scalability and segmentation in a growing multi-cloud environment, supporting increasing client traffic and enabling secure communication between sites. EDUCATION
Masters in Management Information Systems– University of Texas at Arlington, USA May 2024