Support Specialist Branch Manager
Resume:
Maya Sanders
******@******.***
Bridgeport, CT
Education
Experience
Berkeley College
Associate’s Degree
Business Management
May 2021
Banker/ COR SUPPORT Specialist
Banker’s Life Norwalk, CT
January 2022 – September 2024
Educate clients on financial solutions and make recommendations based on identified needs.
Maintained knowledge on all ongoing promotions & procedures/trainings
Proactively reach out to customers to retain and grow consumer and business banking relationships.
Assist branch manager in achieving sales objectives by sourcing, building relationships, and referring to partners.
Demonstrate strong interpersonal skills and provide exemplary client experience.
Manage branch operational procedures; auditing, opening/closing, and risk controls in accordance to bank policies.
Supervisor, Key Holder
Texas Roadhouse. White Plains, NY
June 2017 – April 2020 June 2020 – December 2021
Promoted brand awareness to generate new relationships from incoming store traffic.
Managed staff schedule to create an effective in-restaurant experience for clients
Executed thorough opening, closing, and shift change functions to maintain operational standards.
Developed associates to achieve sales goals and ensure a differentiated customer experience.
Awards & acknowledgments
Employee of the month
Consistently received positive feedback from customer’s, resulting in repeat business and increased revenue for the bank.
Successfully completed all training needed to stay updated with procedures and promotions, resulting in accurate information being provided to customers and new referrals for new accounts.
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