Customer Service Marketing Manager
Resume:
CONTACT
SKILLS
LANGUAGES
*************@*****.***
Jamaica, NY 11417
Housekeeping & Room
Maintenance
Customer Service &
Satisfaction
Time Management &
Efficiency
Teamwork & Leadership
Cleaning & Sanitation
Standards
Inventory Management
Hospitality & Guest Relations
English
Bangla
Hindi
Urdu
NASRIN HAIDER
WORK EXPERIENCE
EDUCATION
PROFILE
Detail-oriented and efficient hospitality professional with over a year of experience in hotel housekeeping at Margarita Villa Resort. Proven ability to maintain high cleanliness standards and ensure guest satisfaction. Strong work ethic, attention to detail, and commitment to delivering top- tier customer service.
Margarita Villa Resort NOV 2023-NOV 2024
Marketing Manager & Specialist
Maintained cleanliness and sanitation of guest rooms, common areas, and facilities.
Ensured high guest satisfaction by adhering to housekeeping protocols.
Replenished amenities, changed linens, and performed deep cleaning tasks as needed.
Responded promptly to guest requests, contributing to a positive hotel experience.
Consistently received high satisfaction ratings from guests and supervisors.
High School Graduate
Lalmatia Girls College Dhaka, Bangladesh
HOSPITALITY PROFESSIONAL
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