Robert Kennedy
****************@*****.***
Objective
Dedicated and detail-oriented professional seeking a position to utilize extensive knowledge of traffic regulations, exceptional customer service skills, and administrative expertise to contribute effectively to the department's operations.
Skills
-GUARD REGISTRATION # G6821929
- Proficient knowledge of traffic laws and regulations
- Strong interpersonal and communication skills
- Excellent customer service abilities
- Detail-oriented and adept at handling administrative tasks
- Familiarity with DMV processes and procedures
- Ability to work efficiently in a fast-paced environment
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Experience
Customer Service Representative SUP: JACKIE REED 415-***-****
Department of Motor Vehicles, Redwood City Ca
2019-2023
- Assisted customers with inquiries related to driver's licenses, vehicle registration, and other DMV services
- Processed and verified documentation for various DMV transactions
- Handled high-volume phone calls and emails, providing accurate information and guidance
- Collaborated with team members to ensure smooth operations and resolve customer issues promptly
Customer Account Executive
Comcast, Livermore, Ca.
2008-2019
- Managed administrative tasks such as scheduling appointments, organizing files, and maintaining records
- Provided technical support to clients
- Responded to inquiries from clients and staff, providing necessary information and support
- Promote/Sale products and services
- Handled incoming and outgoing correspondence efficiently
Accomplishments:
Excellent Customer Service Award
- Comcast 2008
Multiple achievements awards for surpassing sale quotas