Customer Service Associate

Jamara Alston

**** **** ******* **** *** *** Hiram, GA, 30141 770-***-**** *.******@*****.***

Detail Oriented ~ Ethical Organized ~ Team Player

Summary of Qualifications

Driven professional task with over 5 years of experience and proven relationships throughout my career path. Formidable reputation for treating customers and all people with the highest level of respect while providing exceptional services; Proven ability to prioritize tasks, manage multiple assignments simultaneously and work effectively under pressure; Proficient in Microsoft Office Software applications including Word and handling money and many other issues. Professional Experience

Visionworks June 2023 - Present

OD Tech/ Receptionist

• Aiding doctors during examinations

• Taking patient medical histories

• Performing preliminary eye exams

• Explaining procedures and tests to patients

• Performing minor eyeglass repairs

• Administering eye drops

• Answering inbound and outbound calls

• Scheduling appointments

Publix Nov 2022 – June 2023

Customer Service Associate

• Cashier/Bagger

Centene/ MindLance Corporation Feb 2022 – Sep 2022 Temp Remote Referral Specialist

• Medical Terminology

• Monitored compile and record medical charts/reports

• Medical Billing

• Process insurance claims

• Scheduling Appointments

Education and Training

Cornerstone Christian Academy - Diploma Townsend, GA Udemy Computer Courses - Certificate Atlanta, GA

Life Beat, INC.- BLS/CPR Certificate Atlanta, GA

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