Project Manager Management

Ja’Net D. Slater

Greater Atlanta, GA 205-***-****

LinkedIn Profile - Ja'Net Slater ************@*****.*** PROJECT MANAGER

Results-driven Project Manager with 11 years of experience leading cross-functional teams to deliver complex projects on time and within budget. Skilled in managing end-to-end implementation processes, optimizing workflows, and ensuring seamless client onboarding. Adept at fostering strong client relationships, mitigating risks, and driving continuous improvement. Seeking to leverage expertise in project management and process optimization to contribute to the successful delivery of innovative solutions.

CORE COMPETENCIES

End-to-End Project Implementation Cross-Functional Team Leadership Executive-Level Consultative Support Strategic Planning & Execution Change Management/Organizational Design Executive Communications & Board Presentations Stakeholder Engagement Relationship Building

Leadership Development & Succession Planning

PROFESSIONAL EXPERIENCE

Paymentus Implementation Project Manager 06/2023 – 11/2024

• Led end-to-end implementation and migration projects for clients onto a cloud-based bill payment platform, supporting diverse payment channels (API, SSO, point-of-sale, digital wallets) for high-profile clients, including JP Morgan Chase.

• Designed and configured customized payment solutions tailored to client business requirements, collaborating cross-functionally with Technical Implementation, Development, QA, and Operations teams using JIRA and proprietary tools.

• Spearheaded seamless client migrations from partner platforms to Paymentus, enhancing payment experiences and ensuring alignment with client expectations and business goals.

• Acted as the primary point of contact for clients throughout the project lifecycle, including post-go-live support, fostering strong relationships and ensuring client satisfaction. Signature Consultants (Contract) IT Project Manager 01/2023 – 05/2023

• Managed large-scale IT projects for Bank of America’s Bill Pay & Invoicing department, providing consultative support to senior executives and ensuring successful project delivery.

• Facilitated cross-functional teams, resolving conflicts and driving collaboration to achieve project objectives.

• Developed visually compelling PowerPoint presentations to communicate complex technical concepts to non-technical stakeholders.

Clickatell Project Manager 09/2021 – 11/2022

• Directed the deployment of cloud-based communication solutions, managing project teams and ensuring alignment with executive priorities.

• Partnered with senior leaders to develop and implement action plans, driving organizational change and process improvements.

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• Mentored junior project managers, providing guidance and performance feedback to support their professional development.

Optomi (Contract) Sr. Project Manager 03/2021 – 05/2021

• Led enterprise-wide projects for NCR, providing strategic support to senior executives and ensuring successful project execution.

• Developed executive-level communications, including board presentations and memos, to communicate project status and outcomes.

• Partnered with cross-functional teams to resolve conflicts and drive project success. Qmatic Project Manager 08/2019 – 02/2021

• Managed the implementation of queue management solutions, collaborating with executive leadership and cross-functional teams to deliver results.

• Developed and executed project plans, ensuring alignment with organizational goals and stakeholder expectations.

• Created executive-level presentations to communicate project progress and outcomes. Fiserv Implementation Project Manager 12/2014 – 08/2019

• Led enterprise-wide implementation projects for financial technology solutions, providing consultative support to senior executives and ensuring successful project delivery.

• Developed and executed detailed project plans, ensuring alignment with organizational goals and stakeholder expectations.

• Created executive-level communications, including board presentations and executive summaries, to communicate project progress and outcomes.

EDUCATION

Bachelor of Science, Virginia College at Birmingham Major: Management Information Systems; Minor: Network Engineering TECHNICAL SKILLS

• Project Management Tools: Microsoft Project, Smartsheet, JIRA

• Collaboration Tools: Microsoft Teams, SharePoint, Zoom

• Microsoft Office Suite: PowerPoint, Excel, Word

CERTIFICATIONS

• Project Management Professional (PMP) – Currently pursuing 2025

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