David J. Lee II
Cedar Hill, TX 972-***-**** ************@*****.*** LinkedIn
Highly skilled Accounts Receivable, Collections, and Credit Management professional with 30+ years of progressive experience. Ready to take on new challenges as a Senior Credit Manager or Accounts Receivable Manager supporting the Oil & Gas, Information Technology, or Entertainment industries. Brings strong project management and data analysis skills to bear on key projects and initiatives. A proven track record of leading financial efforts in large enterprise environments. Well-versed in multiple software tools including Microsoft Excel, Access, Dynamix AX, SAP, SalesForce and NetSuite. Holds a Bachelor of Science degree in Business Finance.
Core Competencies
●Full Cycle Accounts Receivable
●Credit Analysis
●Collections
●Credit Management
●Team Leadership
●Program Development
●Implementation
●Strategic Planning
Billing/Invoicing
Professional Experience
Cyxtera Communications, Addison, TX 2018 – 2023
Global AR/Collections/Credit Manager
Cyxtera provides data center colocation, enterprise bare metal, and interconnectivity services from 60+ data centers around the world
●Employed strong team leadership expertise to steward team of 6 collection analysts, 2 cash applications analysts, and 2 cash reconciliations analysts in managing AR, Credit, and Collections for a $3.5 Billion global colocation startup operation
●Drove the development and implementation of Key Performance Indicators and reporting mechanisms for staff performance along with other new processes and procedures in concert with sales, operations, and sales support stakeholders throughout the company
●Stayed on top of all internal controls and performed year end audit review to ensure 100% compliance with established policy
●Research and resolve customer deductions
●Utilized SalesForce to resolve customer billing disputes
●Owned the development and implementation of all credit, AR, and collection policies and procedures for the company globally along with introduction of standard operating procedures reducing Days Sales Outstanding (DSO) from 47 days to 33 days
NCR, Plano, TX 2015 – 2018
Collections Manager – Hospitality Retail (HSR) & Aloha
NCR is the leading enterprise provider of software, hardware and services for banks, retailers, restaurants, small business, and telecom
●Successfully led a team of 3 collectors, 2 cash apps analysts, 2 dispute analysts, and additional offshore resources in India with responsibility over the Hospitality and Aloha business units with Accounts Receivables totaling $760 Million per annum
●Spearheaded the development of strategies to mitigate bad debt and reduce past due balances reviewing all cash applications to ensure accuracy and resolve customer disputes successfully reducing Days Sales Outstanding (DSO) from 52 days to 35 days
●Led the development and implementation of standard operating procedures for both HSR and Aloha HR business units reducing over 90 AR balance from $107 Million to less than $72 Million in 180 days and reduced bad debt to less than 8% of total portfolio
KPMG, LLP, Dallas, TX 2014 – 2015
AR Manager – Non-U.S. Foreign Billed Entities
KPMG’s relentless focus on quality drives accurate results and transforms the audit process providing Audit, Tax, and Advisory services
●Took ownership over 7 offshore AR staff in India with 1 on-shore resource covering non-client related foreign billed invoicing and AR totaling $950 Million per annum reducing over 60-day balance from $63 million to less than $30 Million in a 70 day period
●Acquired feedback on current credit and business policies and practices through conversation with both internal and external staff to analyze practices and foster an environment of departmental efficiency and effectiveness through process improvement
●Operated in a cross-functional capacity working with tax team for reconciliation of foreign tax withholding, cash posting team to ensure correct posting of foreign receivables, as well as providing regular AR updates to executive leadership team
Master Halco, Irving, TX 2014 – 2015
Senior Credit Manager – National & Contractor Accounts
Master Halco is a leading manufacturer and wholesale distributor of fencing & decking products across the United States and Canada.
●Led implementation of Standard Operating Procedures for U.S. Retail and Contractor accounts along with key initiatives such as redevelopment of sales strategy and transition to SAP reducing Retail over 60 day balance from $1.2 Million to $250K in 120 days
●Leveraged solid leadership skills to managed 8 credit and Senior Deduction Analysts in stewarding total retail AR portfolio valued at $170 Million and Contractor portfolio valued at $225 Million with approval responsibilities for credit limits up to $30 Million
Dallas Cowboys Football Club, Irving, TX 2005 – 2012
Credit Manager
Dallas Cowboys Football Club operates the famed Dallas Cowboys professional football franchise, one of the most popular teams in the National Football League.
●Drove critical process improvements including revamp and redesign of credit/AR processes and implementation of updated collection strategies to resolve customer chargeback and other customer issues reducing DSO from 54 days to 37 days as a result
●Led the reduction of over 60 day balance from over $4 Million to less than $90,000 within a 12-month period and write-offs to less than 1% of $100 Billion in sales over a 5-year period while managing annual wholesale and retail sales volume of $110 Million
●Responsible for team of 6 direct reports conducting weekly staff meetings to clearly explain departmental goals and objectives and conducted regular assessments of total departmental performance to keep all team members at 100% of required productivity
Additional Experience
Jacuzzi Whirlpool Bath, Credit Analyst
Southwestern Bell – Pioneers, Account Analyst
20th Century Fox Films, Senior Credit Analyst
Additional Proficiencies
Technical Skills: Microsoft Excel MS Dynamics A/X MS Axapta SAP 4.0 Jira PeopleSoft Oracle NetSuite
Education
Morris Brown College, Atlanta, GA 1996
Bachelor of Science in Business Finance
Omega Psi Phi Fraternity