Pharmacy Technician Customer Service
Resume:
TAMARA JACKSON CLARKE
PERSONAL DETAILS
**********@*****.***, 862-***-****
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying. This resume is made with Jobseeker.com.
PROFILE
Detail-oriented and compassionate healthcare professional with extensive experience as a Licensed Practical Nurse (LPN), Certified Phlebotomist, and Pharmacy Technician. Adept at providing high-quality patient care, ensuring regulatory compliance, and delivering exceptional customer service. Strong communicator with expertise in medication management, clinical procedures, and administrative support. Passionate about patient education and well-being. EDUCATION
High School Diploma Equivalent
Caribbean Examination Council (CXC), Jamaica, W.I. English Language, Principles of Accounts, Human & Social Biology, Principles of Business, Social Studies, Integrated Science, Food & Nutrition
EMPLOYMENT
Pharmacy Technician Oct 2017 - Feb 2025
National Health Fund, Jamaica
Assisted pharmacists in dispensing medications, ensuring accuracy and regulatory compliance Educated patients on proper medication use, potential side effects, and overall health management Managed procurement and inventory for multiple public hospitals Delivered excellent customer service by resolving patient inquiries on prescriptions and over-the-counter medications Licensed Practical Nurse (LPN) Jan 2010 - Oct 2017 People's Medical Complex, Jamaica
Provided direct patient care, including monitoring vitals and assisting with treatment plans Assisted physicians and nurses in clinical procedures, ensuring efficiency and patient comfort Maintained health and safety standards in patient care environments Documented patient conditions, reporting changes to the healthcare team for timely interventions I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying. This resume is made with Jobseeker.com.
SKILLS
Microsoft Excel
Medication Management & Inventory Control
Healthcare Compliance & Safety
Public Speaking & Presentation Skills
Patient Care & Clinical Support
Phlebotomy & Specimen Collection
Customer Service & Patient Education
Strong Communication & Interpersonal Skills
COURSES
Licensed Practical Nurse (LPN) 2009
Certified Phlebotomy Technician (CPT) 2016
Certified Pharmacy Technician (CPhT) 2022
Certified in Business Writing & Grammar Skills 2021 Certified Customer Service (CCS) 2022
Certification in Nutrition & Parenting 2019
Microsoft Excel Certification 2022
Public Speaking & Presentation Certification 2024
REFERENCES
References available upon request.
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