Program Manager Supply Chain
Resume:
Internal - General Use
Cover Letter_Dr. Shabana Kauser
Email; ********@*****.***.
** *** **** ******* ***** as an US IT Healthcare Consultant for various customers across Idaho (Gooding, Snake River, Shoshone, Mountain View), California, Kansas City in USA, UK, India & UAE.
Consulting Doctor in Pediatrics & Obs Gyne Hospitals. Qualifications & Certifications; MD, PGDPPHC, MBA., PRINCE2, CSM, (SAFe POPM 4.5), (SAFe Agilist 6.0), Azure -900.,
IT Healthcare Applications; Cerner, McKesson (Paragon), Geropro, Phoenix, EPlexus. A successful track record as an Agile Leader, Clinical Specialist, Solution Designer, Senior Product Mgr, Project and Program Manager, ATG Leader and Agile Trainer. Expertise
Hands on Clinical expertise as a Doctor.
Mostly worked on various Provider based applications besides Payer & Pharma.
(Pay-for-performance, Holistic Hazard Analysis, Vigilance Sync up, Consolidated Compliance Report)
Apply VST-Value Stream Mapping for identifying, analyzing the inefficiencies and bringing process improvements to a Consumer.
Enterprise Change Mgmt., experience utilizing structured improvement methodologies such as Lean, Agile, DMAIC, RAID Mgmt., Smart Controls etc.,
Designed, Developed & Supported Application; HIS, Electronic Health Records for LTC (Long Term Care), Ambulatory Services, Primary Care, SurgiNet, Supply Chain, Billing, Medical Tourism etc.,
Brief understanding of RCM (Revenue Cycle Mgmt., - Managed Care (HMO, PPO, OS) & Public Insurance Coverage (Medicare, Medicaid)
Program & Portfolio Mgmt.,
ATG Leader (Advanced Technology Group); Conceptualize & Execute Business Ideas.
Pre-Sales expertize.
Interview Panelist; For SM, SSM, PM and PO positions. Appreciations; Received 12 appreciations within Wipro. Several other recognitions in my previous companies (Cerner, Promantra, Tech Mahindra & TCS). Interests; Traveling, Listening Inspirational stories of Successful People, Meditation & Swimming.
Regards,
Shabana
Internal - General Use
PRINCE2®, CSM®, SAFe Agile®4.0 POPM, SAFe Agilist®6.0, Microsoft Azure Fundamentals
Passionate to change, innovate, build & create or generate something truly new and impactful Willing to travel across the world as the Work Demands Impassioned growth leader, Strategist, ATG member & Innovative technology leader committed to bring in enhancement to the existing ongoing programs along with identifying new business opportunities for the benefit of the Organization. 17+ yrs in IT industry with a successful track record in various critical roles and had worked at some point directly reported to the unit CEO’s and VP’s of the Organizations. MD, MBA, PGDPPHC
PRINCE2® Practitioner, CSM®, SAFe Agile® 4.0 POPM, SAFe Agilist®6.0
Microsoft Certified AZURE Fundamentals AZ 900.
Certified in Desktop Management Skills from Aptech
CPT& ICD-9. Trained in SAP – IS HC.
RCM; Basic level knowledge
Certifications; Care of the Cognitively Impaired, Corporate Compliance, HIPAA Security Rule,
Emergency Mgmt., in LTC
‘Entrepreneurship’ Certification from University of Maryland, USA.
‘Product Mgmt., Fundamentals’ Certification - Coursera.
(DevOps)
A
Curriculum Vitae Dr. SHABANA KAUSER
91-801******* ********@*****.*** Hyderabad-500082, India SUMMARY
SKILLS
Agile Program Mgmt., & Product Development
Advanced & Innovative Technology Group Leader
Product, Project & Program Incrementation Mgmt.,
Pre-Sales, Vigilance Mgmt., Holistic Hazard Mgmt.,
Specialization in Entrepreneurship
Risk Mgmt., Change Mgmt., Schedule,
Stakeholder & Resource Mgmt.,
Agile (SAFe, Scrum, Kanban, Spotify)
Domains (IT Healthcare, Supply Chain)
Pharmacy, SurgiNet, Banking, Medical
Billing(basic), LTC, Emergency Mgmt.,
Degrees + Certifications
Internal - General Use
Wipro Technologies – Since Dec 2020
Senior Project Manager (Dec 2020–Oct 2021)
Senior Agile Delivery Lead (Oct 2021-Till Date)
Product Development for GSK (Pharmacy).
Managed multiple teams of max 47 members.
Hands on with handling multiple activities within Pharmacy application Development. Developed 5 different applications parallel for GSK R&D. GxP & non GxP Products
Smart Control Assessments.
Clinical Documentation; Work Plan, TIP, TIR
Program Planning,
Release Planning,
Risk Mgmt.,
Change Mgmt.,
Wipro Agile Practice;
Interview Panelist for Agile Project Manager, Agile Facilitator & Product Owner
Pre-Sales Activities
Trainings on Agile, Product Mgmt., Risk Mgmt., & Change Mgmt., at Organization level. Appreciations
Habit Flag bearer “Demonstrating Stewardship” Award Habit Flag bearer “Inspiring Performance” Award
Habit Flag bearer “Building Trust” Award
Habit Flag bearer “Being Responsive” Award
Habit Flag bearer “Being Respectful” Award
Hiring; Rewarded and Recognized for conducting highest interviews across Wipro – India (500+ interviews in a span of 6 months)
TCS Apr 2017 – Oct 2019
Project Manager/ Product Owner (Apr 2017-March2018) Program Increment / Risk Manager – (March2018-Oct2019) Aggressively Conducted “Program Incrementation” Planning by defining Business Objectives & Business Achievement Goals every 6 months. Identifying and assessing all the potential RAIDs
(Risks, Assumptions, Issues & Dependencies).
Also aligned the Business Strategy with the Program Incremention Plan. Responsible for Integration, Scope, Schedule, Quality, Resource, Communication, Risk & Stakeholder Mgmt.,
Appreciated by the Client and Unit Heads for delivering the best for meeting and exceeding the Business Score every 6 months. Also recognized as a Passionate & Responsible resource. HTW – Health Travelers Worldwide July 2016 – April 2017 Independent Consultant
Designed & Developed application for Medical tourism B
WORK EXPERIENCE
S
Internal - General Use
ABK Software Services Private Ltd., October 2014 – June 2015 Associate Product Manager
Designed EHR (Electronic Health Record), IT applications for OT module & Emergency module from the scratch.
Conducted Training Sessions for Stakeholders.
Cerner Healthcare Solutions Pvt., Ltd.,
Solution Designer (Role; Transition Mgr., Holistic Hazard Risk Mgmt.,) Traveled to Kansas City, Missouri for Transitioning the Product and meeting key stakeholders and Clients.
Got hands on experience in Kansas Head Office on Vigilance Holistic Hazard Analysis, Risk Mgmt., Auditing, Pre-Sales (briefly) and various Business Strategic Activities Transition - Key player in successfully transitioning 2 solutions. Interviewed & recruited technical
& functional resources at offshore. Visited various Client Locations in North America. Audit – Conducted Quarterly Risk holistic hazard Audit. Vigilance Reporting- Have also worked with the Vigilance team and strategist to address some of the critical work flows which might result in legal impact. Tech Mahindra., (Formerly Mahindra Satyam) Sept 2008 – Jan 2010 Team Lead (Role; ATG & ITG Leader)
Reported and Worked directly with the Unit CEO, Charles Antony. Email;*******.*.******@*****.***
IT Healthcare within the HCU.
ATG Leader (Advanced Technology Group); Conceptualize & Execute Business Ideas.
Participating in daily brainstorming meetings, planning sessions, workshops, & steering committee meetings with unit CEO & other 23 ATG leaders of HCU.
Pre-Sales; Market Analysis Fit and Gap Analysis & Risk Analysis, Collaterals & Marketing.
Worked closely with the delivery managers, business analysts, marketing team and other staff for
successful execution of various projects.
Scheduled meetings & workshops with clients & suppliers for product demonstration & synchronized requirement understanding between various stakeholders. C
Internal - General Use
Promantra Synergy Solutions Ltd., February 2006 – September 2008 Team Lead
US IT Healthcare
Reported to CEO & Governor of Idaho, USA.
Apply VST-Value Stream Mapping for identifying, analyzing the inefficiencies and bringing process improvements to a Consumer.
RCM (Revenue Cycle Mgmt., - Managed Care (HMO, PPO, OS) & Public Insurance Coverage
(Medicare, Medicaid)
Developed GEROPRO application for LTC facilities from scratch.and executed them in various Idaho Facilities.
Pilot Project - My team has also done a Pilot Project for a group of facilities in California after which we have successfully won the contract.
Audit & Reports – Conducted biweekly Facility Audits and generated Compliance reports for each LTC in Idaho State.
Clients; Gooding LTC, Shoshone LTC, Snake River LTC, Mountain View LTC. Accomplishment; My work was extremely appreciated and I have received the highest appraisal rating after "Gooding" facility reported a very successful audit. Appreciation
Star Performer of the Year 2008
Doctor 2004 – 2010
Consultant at Swapna Nursing Home (Obstetrics & Gynecology) Consultant at Balamitra Children’s Clinic (Pediatrics & Neonatology) TOOLS
JIRA, Confluence, Version One, Agile Central - Rally, MPP, Traceability tools - workflow modeling and management applications like IBM Rational Requisite Pro 7.1.2 for Risk Mgmt., Navigator, Feature Tracker, Crucible, MS Office (Visio, Excel, Word, PPT), Archer, Service Now. HOBBIES & ACTIVITES
Traveling
Swimming (Freestyle, Butterfly, Breast stroke, Water Cycling, Back Stroke)
Painting (Among the top 10 in “All India Painting Competition”),
Dance; Kuchupudi, Salsa & Bollywood.
Logo & T Shirt Designer
Marathon Runner & Winner
Cult Fit member since 2018
Social Service
Regards,
Shabana
D
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