Application Developer Information Technology

MADONNA R. DUMO

(***)–***-**** ***********@*****.*** Hayward, California, 94545

PROFESSIONAL SUMMARY

Application Developer with over 10 years’ experience in banking industry. Experience in creating APIs, system migration, and system integration. Developed and maintained reports to monitor data quality and data discrepancies using SQL and Python. Coachable and willing to learn new skills. Committed to professional growth and development. EXPERIENCE

Hospitality Aide (PART-TIME) 10/10/2024 – Present

Eden Health Care Center, 27350 Tampa Ave, Hayward, CA 94544

● Perform a variety of tasks to help ensure a pleasant experience for residents.

● Provide basic monitoring and record-keeping duties.

● Ensure that patient needs are met by providing emotional support and companionship.

● Proactively works in a fast-paced environment with a high rate of unexpected situations. IT Officer 06/01/2022 – 07/23/2024

Systems and Applications, Information Technology Unit Bank of China (Hong Kong Limited) – Manila Branch, BGC, Taguig City, Philippines

● Provides technical and application-level support to all employees by applying technical procedures to resolve software and operational production issues. Formulate root cause analysis and preventative measures.

● Collaborates with internal team members and third-party vendors in the technical discussion, planning and executing projects.

● Perform system upgrades and software installation on applications and web servers. Conduct production health checks on Linux and Windows servers.

● Provide technical support to user acceptance testing, production change management, production maintenance, and vendor management.

● Creates and maintains detailed Standard Operating Procedure for the systems and applications being supported. Application Developer 11/03/2008 – 05/31/2022

Information Technology and Services Group

Union Bank of the Philippines, Ortigas Center, Pasig City, Philippines

● Successfully completed System Migration from the legacy system.

● Experience with developing UNIX code and shell script to automate the batch process.

● Experience with developing SQL scripts and procedures for data loading from different databases.

● Created APIs for the bank’s digitalization project for the online and mobile banking applications.

● Proven experience in data cleaning, data validation, data mapping, and development of automated data cleaning scripts and tools to improve efficiency.

SKILLS

Oracle PL/SQL Python Programming Data Analytics Linux/Unix Shell Scripting SSL/TLS Certificates Agile Practices Software Deployment in Windows and Linux Servers API EDUCATION

Bachelor of Science in Computer Engineering 06/01/2003 – 03/27/2008 Lorma Colleges, San Fernando City, La Union, Philippines CERTIFICATIONS

● Introduction to Python Programming, University of Pennsylvania and Coursera- March 2025

● Data Analysis Using Python, University of Pennsylvania and Coursera- in progress

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