RONNETTA STALLWORTH
P E R S O N A L I N T R O D U C T I O N
Hi! I'm a Customer Service Professional with an
exciting attitude and a contagious enthusiasm for
creativity. I love finding new ways to constantly
develop my professional skills
P R O F E S S I O N A L S K I L L S
Exceptional communication and networking skills
Data Entry
Sales
Social Media Marketing
Self Starter
Group Organizer,
Filling
Customer Service Training and Experience 13
Years
Contact Tracing Training
Able to work independently and collaboratively
Experience in Microsoft Teams
Experience in Excel
Audits
Experience in Microsoft Teams
Experience in Sharepoint
Experience in Dayforce
Experience in Excel Spreadsheets
Experience in Google Spreadsheets
Salesforce
C O N T A C T I N F O RMATION
Number: 216 - 820 - 0418
Email: *.**************@*****.***
Secondary email: *************@*****.***
LinkedIn: www.linkedin.com/in/ronnetta-stallworth-a876431a8 P E R S O N A L I N T E R E S T S
• Cooking
• Traveling
• Biking, and Swimming,
• Watching Funny Films
• Reading Romance Novels
• Classic Classical Music
P R E V I O U S WORK
South High School
Customer Service Training
Contact Tracer Training
Women's Leadership Training
Facilitation Training
Documenting Training
KPIs (NPS, CSAT, CES, FCR) Training
Call Center Training
Deexculating Training
Graduated 2000 - 2004
P A S T E D U C A T I O N A N D T R A I N I N G
Canvasing Manager
Neighborhood Leadership Institute March 2024 - January 2024 Duties
Surveys with residents to find out how to fund and support the Saint Luke’s footprint
Interviews
Data Entry
Customer service
Auditing
Hiring
Training
Problem-solving
Canvassing
One Fair Wage Feb.2023 -Oct.2024
Duties
Canvassing in neighborhoods petitioning for minimum wages Interviews
Auditing
Canvassing
Surveys with residents were conducted, and information about the digital divide was given. I also did event planning and tabling Canvassing
Surveillance
meetings
interviews
Tabling
Training Employees
Fixing Tablets and keeping track of equipment
Hiring Employees
Finding locations
Sheduling Specialist
Best Rest Beds May.2024 - feb.2025
Duties
Answering Questions and problem-solving
Sheduling Appointments for Customers
Meeting with teams
Auditing information for sales agents
Surveys with residents were conducted and gave information about the digital divide.I also did event planning and tabling Canvassing
Surveillance
meetings
interviews
Tabling
Burton Bell and Carr June 2022 - Dec.2023
Outreach
Associate
Contact
Tracer
Staffing Solutions Organization & Public Consulting Group Nov.2021 - April.2022
Inbound Calls and Outbound Calls
interviews
Data Entry
Reporting
Meetings
Surveillance
Auditing