EKG tech/ phlebotomist/ waitress/ teacher
Resume:
Resume
Shania willis
Perry Florida
***************@*****.***
Professional Summary
Dedicated and professional with over 5] years of experience in customer service. Very well at managing multiple projects simultaneously while maintaining a strong focus on quality and customer/patient satisfaction. As I grew into adulthood I started focusing on, improving my professional skills in every aspect so I chose to join the healthcare profession last year. I recently graduated with my cardiology technician license, and I am Seeking a challenging position that offers opportunities for growth and advancement in that specific field..
Skills
•100% efficiency
•Team Leadership
•Process Improvement
•Customer Relationship Management
•Strategic Planning
•Organization
•Dedication
•Customer service
•Excellent Communication Skills
•
Professional Experience
Waitress
Pizza Hut Perry Florida
Dates of Employment: currently working.
•Led a team of kitchen crew, led the dine in section of our restaurant.
•100% effectiveness on my projects and daily task, resulting in a complete satisfaction in customer service.
•Developed and implemented process improvements and double checked every receipt to make sure no money in our company was lost.
•Multitasking with ordering, getting bills, delivering drinks and food and keeping customers satisfied.
Online grocery order
Walmart Perry Florida
Dates of Employment: [Start Date] – [End Date]
•Oversaw the daily operations of our team, ensuring all activities were carried out efficiently and effectively.
•Managed time based projects in a timely manner.
•Maintained strong relationships with clients, resulting in a 100% increase in repeat business.
•Provided coaching and mentorship to team members, and coworkers, fostering a positive and productive work environment.
Teacher
Kids corner
Dates of Employment: [Start Date] – [End Date]
•Played a key role in the successful launch of early Headstart child development..
•Implemented innovative solutions that enhanced child development in learning and increasing motor skills.
•Worked closely with my boss to develop and execute business strategies that drove growth and safety.
Education
EKG technician
Coastal medical institute, REMOTE
Graduation Date: 1/18/25
Certifications
•EKG technician
•Medical coding and billing/ half credit
•Currently enrolled in phlebotomy
Skills:
Medical terminology
Clinical assistant
Medical Assistant
EKG rythym identification
Study of Cardiology
Multitasking
Bedside care/ elderly care
Customer service
Currently in phlebotomy school
Volunteer Experience
Nursing home assistant
Senior citizen center Perry florida Dates of Involvement:2021
•Led a team of 10 volunteers in organizing community events that sang songs and gave gifts to the elderly.
•Developed and implemented programs that provided support and resources to help seniors feel young again.
•Collaborated with local businesses and organizations to secure sponsorships and donations such as, local churches donating donuts.
Languages
•English – Native
References
Cassie Buckley 850-***-****
Contact this candidate