Customer Service Microsoft Office

SUMMER RAY GRAVES

Laughlin, NV ***** 760-***-**** ******************@*****.***

WWW: Bold Profile

SUMMARY

Very professional and self-motivated; keen desire to learn, grow, and adapt to changing environment; passionate about achieving a challenging position that allows meaningful contributions toward corporate success. Dynamic personality that fosters teamwork and improves quality of work; perform effectively under deadlines. Embraces technological advancements; excellent computer skills; applications related to Microsoft Office. Superb leadership, organizational, interpersonal, planning and communication abilities; great customer service skills; always ensure customers' needs and expectations are met.

SKILLS

Professionalism

Self-motivation

Adaptability

Teamwork

Quality improvement

Deadline management

Technological proficiency

Computer skills

Microsoft Office applications

Leadership

Organizational skills

Interpersonal skills

Planning

Communication

Customer service

Can lift up to 50 pounds

Equipment monitoring

Operational control

Specification compliance

Order reading

Breakdown troubleshooting

Production preparation

Performance management

Strong work ethic

Equipment inspection

Production monitoring

Machinery operations

Power and hand tools

Modifications and adjustments

Workplace safety

Forklift and pallet jack operation

EXPERIENCE

09/2020 - Current Forklift & Machine Operator

Managed inventory by utilizing RF scanning equipment Proficient with EWM & DWA

Pick, pack, check, and load products accurately on/off trailers and to/from designated areas of the facility

Move materials around the facility using pallets and crates Stack loads in correct storage bays, following inventory-control instructions Complete forms and handle documentation

Inspect machinery to determine need for repairs, and ensure safety by performing regular maintenance

Maintain accurate production records and reports of issues Effective communication includ speaking, writing, active listening and taking instruction

Good leadership and training skills

Quick troubleshooting and problem-solving skills

Excellent mechanical skills, including comfort with using tools to make simple repairs

Great time management

Keen attention to detail to identify maintenance, product or operations issues

Ability to stand, sit or be in other physically demanding positions for long periods of time

06/2008 - Current Sales representative

Gus' Fresh Jerky - Olancha, CA

Promote sales, and provide excellent service to customers Investigate and resolve complaints and suggestions Recruit, train and supervise staff

Maintain inventory and order products

Receive merchandise shipments

Deliver products to other jerky stores

Prepare bank deposits, make change and count registers 05/2012 - 09/2020 Desk Clerk

Dow Villa Motel - Lone Pine, California

Greet and register guests, assign rooms, and issue keys Create and modify reservations

Verify customer credit, collect payments

Ensure that guests are satisfied with their stay and accommodations, resolve any issues as they arise

Answer guest inquiries pertaining to hotel as well as local services, dining, and travel instructions

Perform night audit and prepare bank deposit

Able to make fast and smart decisions, while running the hotel alone 07/2008 - 05/2014 Supervisor

Pizza Factory - Lone Pine, CA

Promote sales, and provide excellent service to customers Investigate and resolve complaints and suggestions Greet customers, take and place food orders, serve food and beverages Assist in restaurant cleaning, assist in food preparation, cashier work Recruit, train, and supervise staff

Handle transaction reports, and audit

Prepare bank deposits, make change and count registers EDUCATION AND TRAINING

High School Diploma

Lone Pine High - Lone Pine, CA

AVAILABILITY

Full availability, willing to work nights, weekends, and holidays.

Contact this candidate