Los Angeles Customer Service

Lucia Osuji

+* (***) - *** - **** ********@*.****.*** www.linkedin.com/in/LuciaOsuji

PROFESSIONAL SUMMARY

Outgoing and personable professional with a strong background in customer service and hospitality. Experienced in creating a welcoming environment, handling high-energy atmospheres, and providing exceptional guest experiences. Adept at multitasking in fast-paced environments while maintaining a polished and professional demeanor. EDUCATION

University of California, Los Angeles (UCLA), Los Angeles, CA June 2025

● Bachelor of Science - Molecular, Cell and Developmental Biology

● Relevant Coursework: Cell and Molecular Biology, General and Organic Chemistry (with lab), Stem Cell Biology, Biochemistry, Microbial Genomics, Evolution Development and Disease, Biomedical Research, Design Principle of Biological Circuits

WORK EXPERIENCE

John Wooden Center, UCLA, Los Angeles, CA June 2024 - Present Consultant

● Provided exceptional customer service in a high-energy environment.

● Assisted guests with inquiries and ensured a welcoming atmosphere.

● Maintained cleanliness and organization of facility spaces. De Neve Front Desk, UCLA, Los Angeles, CA April 2022 - May 2024 Receptionist

● Managed front desk operations, including guest check-ins and VIP assistance.

● Delivered excellent service while handling multiple tasks efficiently.

● Maintained professionalism in a dynamic, customer-facing role. SKILLS

Exceptional customer service and interpersonal skills, Strong ability to work in high-energy, fast-paced environments, Experience with guest relations and VIP services, Excellent communication and teamwork, Organized, reliable, and detail-oriented, Ability to maintain a professional and polished appearance

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