Project Manager Management
Resume:
JOSEPH PONDER
Wentzville, MO *****
****-**@*******.***
Senior Technical project manager with a proven skills in problems solving, project management, and delivery leadership of large scale implementations. Skilled in effectively communicating to executive leadership and customers. Solid track record of successfully driving multi-million dollar projects from start to completion. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. Agile Project Management
Release Management - DevOps
AWS Cloud Architecture
Instructional Design
Operations Management
CSS, HTML, JavaScript
Map Creation - projection systems
Mapping and Spatial Data Analysis - ESRI
Data governance expertise
Hands-On Technical Workshops
Project Road-Mapping
Statistical Analysis
Organizational Change Facilitation
Miro Board Management
ServiceNow Platform Knowledge
Agile Rally Management
Smartsheet Proficiency
MS Project and MS PowerPoint
SQL Database Management
Salesforce Knowledge / Zoho
Jira / Confluence Proficiency
Incident Response Management
10/2023 to 12/2024
APEX@CHARTER COMMUNICATIONS
St Louis, MO
Project Manager IV
Led the LPP to SPP3 migration project for over 2 million customers, minimizing customer disruption to services. Managed the day-of-migration activities when billing codes and service codes were transitioned. Directed 10 projects at various stages while conducting problem solving. Facilitated more than 250 daily cross-functional team meetings, managing multiple projects. Led several stage-gate review meetings with executive leadership, highlighting project readiness for customer communications.
Developed 10 end-to-end project plans with dependencies and milestones, using Smartsheet. Facilitated go/no-go meetings to obtain approvals from executive leadership. 08/2021 to 06/2023
SLALOM CONSULTING
Saint Louis, MO
Senior Consultant
Managed a software development project for a life sciences company. Managed the CI/CD pipeline for the customization of Salesforce dashboards. Directed an offshore team by orchestrating key agile sprint meetings. Created several user stories from use cases.
Facilitated multiple Scrum ceremonies, including retrospectives, sprint planning, sizing, and burndown charts. Reviewed the ticket management process at Mastercard, and recommended enhancements to clarify definitions. Contributed to a sales pursuit initiative, conducting product demonstrations of model building at the AWS Energy Symposium in 2023.
07/2018 to 12/2020
NISC
Lake Saint Louis, MO
Program Manager
Trained customers on GIS-based mapping solutions for the electric utility and telecoms. Configured customer databases and installed software applications, including third-party software tools, within a cloud environment for 15 different clients.
Managed seven projects simultaneously, configuring mapping systems for electric distribution networks and fiber networks for telecoms.
Conducted more than 30 virtual and onsite hands-on training classes for field engineers. Performed comprehensive business process reviews for utility companies, making recommendations for workflow improvements.
SUMMARY
SKILLS
EXPERIENCE
12/2016 to 07/2018
SELF EMPLOYED
St. Louis, MO
Independent Consultant
Advised the client on best practices related to business processes and technology implementations. Enhanced user interface for websites.
03/2006 to 06/2016
BP AMERICA
Houston, TX
Deployment Manager Geophysicist
Served as the primary contact for the transition from the Unix to the Windows platform in the Western Hemisphere. Directed a several-million-dollar, three-year project to change work processes, realizing a 30% increase in product output. Applied change management practices, and developed a roadmap for stakeholders. Conducted town halls to inform impacted users of pending changes. Successfully managed the transition to advanced workflows through a comprehensive change enablement process. Oversaw the execution of risk mitigation plans while engaging senior leadership in critical review sessions. Synchronized deployment of the new system with the operations team to reduce operational disruptions. Worked with the legal team to ensure data confidentiality during the data conversion process. Conducted workshops to convey the business need to migrate to new tools and business practices. Delivered technical presentations to business partners, resulting in several million dollars of outside investment. Worked with third-party vendors to ensure the delivery and accuracy of transformed data. 04/1997 to 03/2006
HALLIBURTON (LANDMARK GRAPHICS)
Houston, TX
Principal Consultant
Provided strategic technical consultation over a period of six years in the role of an on-site IT advisor. Addressed numerous client problems related to software and workflow efficiency. Developed efficient system for integrating data post-merger of Amoco and BP. Conducted technology workshops to enhance model-building skills among scientists. Conducted research and analysis on complex business problems and prepared reports for stakeholders. Developed, managed and delivered a range of consultancy services to clients. 03/1988 to 04/1997
INTERGRAPH CORPORATION
Huntsville, AL
Technical Manager
Managed team of 13 engineers providing customer support, application testing, and customer training of GIS Unix-based applications.
Developed multiple application user training manuals. Developed several ISO 9000-compliant test plans.
Conducted hiring, firing, and salary administration for the department. Delivered more than 75 yearly performance appraisals for staff. B.S. GEOLOGY AND GEOPHYSICS
Missouri University of Science And Technology, Rolla, MO Delivered large scale digital transformation project for western hemisphere of BP Oil Company. Led successful change management initiative influencing user behaviors to align with new data management practices. Recommended company investment in multi-million dollar project that led to a successful outcome. Delivered technical presentation of scientific software that resulted in million dollar sale for company. Awarded Landmark Graphics 'Integration with Distinction' for proven knowledge of Unix / skills in IT, database and application management.
Project Management Professional - PMP®
AWS® Certified Solutions Architect - Associate
AWS® Certified AI Practitioner
AWS® Certified Cloud Practitioner
Certified Scrum Master - CSM®
EDUCATION AND TRAINING
ACCOMPLISHMENTS
CERTIFICATIONS
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