-Customer Service North Carolina

Jasmine Smith

*** ********** ** . *** **

Greensboro NC 27405 267-***-**** *****************@*****.***

Skills

-Adaptability

-Management skills and experience

-Active listening

-Customer service

-Money management

-Problem solver

-Team worker

Education

August 2020 - 2023

North Carolina Agricultural and Technical State University, 1601 E Market St. –Degree

B.F.A. Professional Theatre

August 2017 – May 2020

Shippensburg University of Pennsylvania, 1871 Old Main Dr. –Degree

B.S Criminal Justice

Experience

July 2020 - PRESENT

CVS, 1615 Spring Garden St. Greensboro NC, 27405 - Shift Lead

●Supervise on-duty employees

●establish priorities for employees within the store

●Handle all customer relations issues in accordance with company policy MONTH 2017-2020

June 2023 - PRESENT

ReadyUp Game Lounge - Bartender and Cocktail Server

●Attend to customers and serve drinks

●Restock shelves and replace replenishables

●Serve outside the bar and attend to customers needs

Giant/ Martins, 50 E Wynnwood Rd, Wynnewood, PA, 19096 - Stocker

●Restock shelves and help unload trucks

●Train new incoming workers

●Float to different places and learn different jobs

MONTH 2014

McDonald’s, 7613 Castor Ave. Philadelphia, PA, 19152 - Crew Trainer

● Help new hires with learning their tasks ● Assist manager with tasks to do around the job ● Money management assistance.

2

Involvement

●Unserenity Dance Team ( non-profit ) 2014-present

●S.U. Heritage Dance Company 2017-2019 ( My position : Choreographer )

●Production for Progress Theater Company 2017-2019 ( My Position : Assistant to the President )

●Shippensburg University Choir 2017-2018

●Shippensburg University Gospel Choir ( 2017-2018 )

●RBH Players ( Current Member )

●Couture Productions ( 2020-2023 )

●NCAT Gospel Choir ( 2020-2023 )

●Community Service Theatre in Downtown Greensboro ( 2022 )

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