Customer Service Project Management

F. Danny Lumpkin

Forest, VA LinkedIn 423-***-**** ***************@*****.***

EDUCATION

Liberty University Lynchburg, VA

B.S. in Mechanical Engineering Graduated in 2023

WORK EXPERIENCE

Belvac Forest, VA

Equipment Project Specialist I October 2023 – September 2024

● Project Management and Coordination: Manage project timelines, coordinate with internal teams (Engineering, Service, Sales, Manufacturing, Production Control) and external stakeholders, and attend meetings to ensure on-time delivery and customer satisfaction.

● Proposal Administration and Customer Service: Prepare accurate and professional proposals for Belvac equipment, ensuring timely responses to customer inquiries and maintaining strong relationships with clients.

Eaton McCaskill Electrical Contractors Charleston, TN Electrician Apprentice January 2017 – August 2017

● Completed complex tasks with journeyman level electricians in manufacturing plants also operated heavy PIT equipment and power tools.

Texas Roadhouse and Cracker Barrel Lynchburg, VA

Server (CB ), Server (TR) January 2020 – May 2021, January 2021 – October 2023 LEADERSHIP EXPERIENCE

Vanguard University Rover Challenge Lynchburg, VA

Mechanical Team Lead January 2019 – March 2022

● Organized team meetings and delegated tasks to team members.

● Mentored team members on 3D modeling and rapid prototyping with 3D printer technology.

● Reviewed acquisition requests for manufacturing parts and custom-designed components. Brookville Middle School Lynchburg, VA

Robotics Coach September 2018 – August 2019

● Led a FIRST Lego League robotics team.

● Taught robotics concepts, problem-solving, critical thinking, and programming skills.

● Collaborated with other teachers on lesson plans to simplify complex concepts. OTHER

Skills: 3D Design Ansys Mechanical Ansys Fluent Excel MATLAB Machining Adobe Certifications: Solidworks CSWA

Related Coursework: Computer Aided Engineering Dynamic System Modeling Engineering Design Fluid Dynamics Heat Transfer Mechatronics Materials Engineering Mechanics of Materials Interests: Reading Camping Gaming

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