Name: Baby Baby
Email ID: *********@*****.***
Contact Number: 778-***-****
SUMMARY
Compassionate and dedicated Personal Support Worker (PSW) with a background study in biology, anthropology, and Aboriginal studies and experience in customer service and healthcare-related roles. Holds certifications in First Aid, CPR/AED, and Food Safety. Skilled in assisting individuals with daily living activities, ensuring comfort, dignity, and respect. Strong communication and problem-solving abilities, with experience handling diverse client needs.Hardworking and reliable individual with experience in food service and housekeeping. Skilled in customer service, cleanliness, and working efficiently in fast-paced environments.
Skills & Qualifications
• Strong interpersonal and communication skills
• Experience in healthcare settings (Northern Health hospital volunteering)
• Ability to handle emergencies calmly and effectively
• Proficient in assisting with personal hygiene, mobility, and meal preparation
• Empathetic and patient-centered care approach
• Knowledge of Indigenous health perspectives from Aboriginal studies
• Certifications in Food Safety, First Aid (Emergency Level C), and CPR/AED, Mental Health in Nursing, Care Assistance.
Work Experience
Customer Service Manager
Walmart Supercentre – BATHURST, NB (Start Date: 15 September 2022 to till date).
• Manage daily customer service operations, ensuring smooth store performance.
• Supervise and train employees, maintaining high service standards.
• Handle inventory management, merchandising, and workplace organization.
• Resolve customer concerns efficiently while maintaining professionalism.
• Ensure compliance with safety protocols and company policies.
Crew Member
McDonald’s - Bathurst, NB (Start Date :10 January 2023 to till date)
• Took customer orders, handled payments, and provided friendly service.
• Prepared food while following safety and hygiene standards.
• Maintained cleanliness in work and dining areas.
• Worked in a fast-paced team environment to ensure smooth operations.
Housekeeping (Cleaning Assistant)
Sandman Signature Hotel
• Cleaned and sanitized rooms, bathrooms, and common areas.
• Managed laundry, including washing, drying, and folding.
• Restocked cleaning supplies and reported maintenance issues.
• Ensured high cleanliness and sanitation standards.
Volunteer Experience
Volunteer
Northern Health Hospital – (Prince George, BC) [Start Date: March 2024 to 28 July 2024)
• Assisted patients with non-medical needs, including companionship and meal support.
• Supported nursing staff with administrative tasks and patient comfort.
• Gained hands-on experience in a healthcare setting, strengthening empathy and caregiving skills.
Education
• Main Subjects Biology, Anthropology, Aboriginal Studies, Computer Science and Mathematics from College of New Caledonia, Prince George, BC in 2024 in Associate of Arts Program.
Certifications
• Food Safety Level 1 Certification in 13-05-2024
• First Aid with Emergency Level C & CPR/AED in 07-05-2024 from Canadian Red Cross.
• Mental Health in Nursing And Care Assistance
• Pharmacy Assistant
Professional Development
• Interested in obtaining any required certification to advance in the field.