Customer Service Front Desk

Heaven Beard

Glenwood,Illinois *****

Phone: 312-***-****

************@*****.**

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Objective: Obtain a residential advisor

position.

Experience:

Sams Club Cashier July 2023- Present

• Answer inbound calls pertaining to consumer concerns.

• Assisted and completed credit/debit card transactions.

• Provided competent customer service and quick problem-solving skills.

•Baby Academy Front desk April 2023- June 2023

• Kroger Cashier May 2022-April 2023

• Greet customer with a smile. Reported to manager at end of my shift.

• Assisted customers with their orders and answered any questions they may have

• Made recommendations from the menu and balanced register at the end of my shift.

Certifications:

• Radiology

• CPR

• Expanded Functions (EFDA)

•Answer Phone calls

• domcumeted information into the computer

•made sure the daily head count was done everyday

Education:

Universal Dental Assisting Training (UDAT) Diploma Dental Assisting. Dec.2023 Thornwood High School Diploma 2019

Jackson State University January 2020 - June August 2020

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