Stack Developer C#
Resume:
DEEPAK VERMA
SUMMARY
Over 15+ years of IT experience in Microsoft Technologies (including requirements, analysis, design, Architecture, development, performance, migration, production support, testing, Integration, server management, database handling, maintenance of core business application and deployment), Client-Server, Web Applications, Windows Applications, Database development, application integration with exposure to diverse domains.
Experience in developing applications using C#, ASP.NET, VB.NET, AJAX, .NET 8/6, 4.8, 3.5, 2.0, 1.1, ADO.NET, JavaScript, IIS, HTML, CSS, MS SQL Server 2019-2000, Crystal Reports, Custom Controls, Web Controls, Visual Studio.NET Framework and Object-Oriented Analysis, Design (OOAD) and development of software. Experience with Responsive Web Design (RWD) patterns (Bootstrap), React JS.
AWS, AWS Systems Manager, Azure VMs (PaaS), implemented Azure Cognitive Search, Automation in DevTest Labs (inside, outside) & optimized Azure cost, deployed Hyper-V Nested Virtualization on Azure as POS system in Cloud, Pivotal Cloud Foundry (PCF), CI/CD, SonarQube, White source. Hands on PowerShell, Azure DevOps, Azure SQL, Azure Deployments, CI/CD, ALM.
Good knowledge on Containerization, Azure Security/SQL, Microservices, Database Integration, Kubernetes, HELM, Google Cloud, GCP, Selenium, nUnit, xUnit, MSTest.
Point of Sale (POS), Association Management System (AMS), Value added services (VAS), M-Commerce, Customer/Constituent Relationship Management (CRM), Retail, Insurance, Services, Banking, Content Management System (CMS) etc.
Full Stack development, experienced in all aspects of Software Development Life-Cycle (SDLC) from inception to delivery including requirements gathering, functional specification, design, estimation, implementation and debugging, documentation, Frontend, Backend, servers, infrastructures (Azure, AWS), Agile, Scrum and Test-Driven Development (TDD).
Worked in WCF & extensive knowledge in WPF, LINQ, XAML, AJAX, MVC5, Angular, Entity Framework, Visual Studio .NET 4.0, 3.5, Object oriented programming (OOP) concepts and methodologies, C, C++, Data structure, Algorithm, Object-Oriented Design.
Experience in writing Stored Procedures, Functions, Triggers, Cursors, T-SQL, Indexes, Views and extensive data mapping. Extensive knowledge in SSIS, SSRS, SSAS, ETL, BusinessObjects Data Services 3.0.
Excellent presentation, communication and self-driven. Good in Client interaction.
TECHNICAL PROFILE
Major : ASP.Net, C#, Angular, React JS, PowerShell, Lua, Android, iOS, VB.Net, FULL
STACK, MVC5, Bootstrap, WCF, WPF, SAML, SSO, T-SQL, PL/SQL, VB 6.0, C, C++
Databases : SQL Server 2019-2000, Oracle, Informix, Teradata, DB2, MS-Access 2002
Tools/IDE : Azure, Cognitive Search, AWS, Google cloud, Visual Studio .NET 2019-2000, SQL
Server 2019-2000, Setup Factory, Android Studio, BusinessObjects 3.0, Visual Studio
6.0, GitHub, Jenkins, TeamCity, Stash, Splunk, Teams, Setup Factory, Foundation
Server (TFS), Visual Source Safe, MS Office 2016-2007, Crystal Reports.
Web Development : ASP.NET 4.8-2.0, Bootstrap, React JS JavaScript, ADO.NET, JSON, IIS5-10
Networks/Peripherals : Azure, AWS, Cloud, DHCP, DNS Server, Domain, Exchange Server, Client/Server,
Security, Lotus Notes, Peer- Peer, Remote, Administration of XP/2K/NT OS, Ghost
EDUCATION & CERTIFICATION
Master's in Computer Science, Jiwaji University, Gwalior, India
Brain Bench Certified Professional, USA (.Net Technology)
TRAINING PROGRAMS/Achievements
Advanced .Net 4.0 Training course, Ducat, Noida
XAML & SAML (WPF) Training at R-Systems, Noida
0.6 million+ Google Play downloads for RockSTAND app, Architecture, designed and developed from scratch
iOS development training at Tech Mahindra Ltd.
PROFESSIONAL EXPERIENCE
AT&T, GA May`23-Till now
Lead Developer/Architect
Project: Retail Application
Description: This provides business matrix, system matrix to monitor LOB, revenue, sales, activation, configuration, Application/ DB (failover, setup, fallback, pos software to manage app servers, performance, setup peripherals).
Role/Responsibilities:
Design Azure Migration Architecture (hybrid), Azure Service Bus, Function App, Logic Apps, migrated legacy application/s to cloud, which connects to various source systems including Java, JKS, Oracle DB, PODs etc.
Migrated Five legacy .Net applications to Azure, converted from .Net framework 4.5 & Silverlight, NuGet pkg.
Implemented CI/CD (Azure DevOps), DORA, SonarQube, White source, POS Lane 7000, Linux PODs, JKS etc.
Implemented Azure AI (Search, Analysis & Implementation).
DevOps: Involved in terraform scripts (IaC) for Azure VMs, Azure (App Gateway, LB), security, build servers.
Security: Implemented SSO (internal, external), secure vault, code sign-in (.pfx), Java Auth-JSK, machine-ID.
Performance: Refactoring application, re-using components, view state, session, app pool, API close loop call.
Designed new services for existing/new consumer applications using .Net Core, Web APIs, SSO, Azure Functions, Git Copilot, consuming internal/external SOAP/REST APIs.
Environment: C#, .Net framework, .Net Core, Swagger, Entity Framework, Java, CI/CD, REST, JSON, PL-SQL, Git Copilot,
Visual Studio 2022/2015, VS Code, Power BI, Oracle Xstore.
Under Armour, MD Jul`21- Apr`23
Software Engineer/Architect
Project: P360 Master Data Management (MDM)
Description: The governance of product master data ensures each consumer to be given the same approved information when requesting data from P360. Some benefits of a master data system include increasing revenue and reducing cost.
Role/Responsibilities:
Designing the Architecture for P360 enhancement, which connects to various source systems i.e. Salesforce, SAP, ERP, Teradata.
Implemented Azure AI (Search, Analysis & Implementation), using React .md files as content for AzurePortal.
Migrated new RuleApps Engine for existing/new consumer applications using .Net Core, WCF, Okta-SSO, Azure Functions, Git, Versioning internal/external SOAP/REST APIs.
Developing QA Utility for Product application team, support legacy system & APIs.
Involved into CI/CD Pipeline, SonarQube, Whitesource using DevOps skills with AWS, Beanstalk.
Working on Frontend i.e. ReactJS, JavaScript, and Backend i.e. C#, Node JS.
Environment: C#, .Net Core, Angular, React, AWS, Azure AI (Search, Analysis & Implementation), AWS, Beanstalk,
Oracle, Swagger, Entity Framework, CI/CD, REST, JSON, T-SQL, Git, Visual Studio 2019/2022, VS Code, Graph DB, SQL
Server.
Wells Fargo, NC Jan`21- Jul`21
Software Engineer/Architect
Project: LoudSpeaker
Description: LoudSpeaker is for team members to contribute process improvement and/or transformative ideas to better serve customers and team members. Loudspeaker creates partnership with Innovation Group and Lines of Business to ensure team member ideas in Idea Builder are being reviewed and dispositioned correctly.
Role/Responsibilities:
Designing and developing Angular based web application and APIs.
Designing the architecture for LoudSpeaker Web Applications, deployed using AWS Beanstalk, EC2, RDS, Load Balancer, implemented AWS issued Certificate.
Working on Frontend programming languages like JavaScript, Angular, ReactJS and Backend programming languages like C#, Node JS including CI/CD Pipeline, SonarQube, Whitesource using DevOps skills.
Environment: Angular, React, AWS, Beanstalk, Swagger, C#, .Net Core, React, Entity Framework, Docker, CI/CD,
Azure, JSON, T-SQL, Git, Visual Studio 2019, VS Code, SQL Server 2016.
NCR Corporation, Atlanta, Georgia Aug`16-Nov`20
Software Engineer/Architect
Project: FLMS (FastLane Mobile Shopper)
Description: FLMS (POS) provides a complete mobile shopper experience for end customer for Mobile, MC18 devices, where Application UI is branded to Retailer standards and Supports Scanning against pre-created shopping lists. FLMS provides Item images, Loyalty based promotions and discounts. Leverages FastLane for exception handling, payment and receipt Integrated Random Audit insures shoppers’ positive behavior. Any Point of Sale can be plugged in to FLMS using connectors.
Role/Responsibilities:
Working as project SME to design Architecture, module implementation, POC, development, Azure (PaaS) in the project.
Designed & developed GetURLForFastLane Web Service to integrate FLMS to the SSCO FastLane using Microsoft .Net, C#, WCF including reusable components with exception & performance handling (caching).
Implemented Automation for FLMS by creating UI/Silent Installer (Setup factory) for FLMS Centralized, DeCentralized, Connector, Shoppers Gateway, Emerald box solution following up CI CD Pipeline. Used DevOps skills, Omni-Channel platforms implementation.
Created AWS instances for FLMS (SQL Server, Load Balancer), Azure VMs (PaaS), Azure Service Bus, Function App, Logic Apps. Implemented Automation in DevTest Labs & optimized Azure cost, deployed Hyper-V Nested Virtualization on Azure as POS system in Cloud. This includes nested networking, Micro Services.
Created full FLMS installation document & installed FLMS close loop demo first time in NCR.
Implemented Coupons, Promotion, including POC for eReceipt on Mobile (Android & iOS), used for NRF-NY
Implemented Scandit scan engines in iOS and Android application for Scan Engine performance test.
Implemented end-to-end HTTPS secure service for FLMS (first time in Engineering group), including self-sign certificate for closed loop demo (Dev & QA)
Implemented FLMS modules MyManagment, including role based various custom report configuration in FLMS. Implemented five custom XL based reports.
Implemented Load Balancer for FLMS servers for Customer: Meijer-US, Morrisons-UK (in AWS) and FSSI-NZ and measured performance of the product to scale servers over LB.
Provided training, documentation, Load Balancer scripts to external and internal customers.
Provided solution/training to Meijer on iOS and Android versioning control over App Stores.
Helping PS, GPS, RPS on FLMS & Pilot.
Environment: Azure, AWS, Google Cloud, Microservices, Swagger, ASP.NET 4.0, C#, .Net Core, React, ADO.NET,
PowerShell, Docker, CI CD, 5.0, Lua (similar to Language-C), DOS-Script JSON, XML, T-SQL, SVN, Visual Studio 2019,
SQL Server 2012-2016, MS Visio 2016, Windows Server 2019/2016/2012, Linux (CentOS).
Client: TRPN, PA May`16- Jul`16
Tech Lead Developer
Project: Drive
Description: As a key member, I played vital role in designing and developing the web framework and claim processing bridges for the company to support multiple formats using ASP.Net MVC, Angular, C#, Web API and SSIS. This includes developing business analyses, generating internal management reports, monitoring key performance indicators and driving the scaling and automation of TRPN processes in healthcare.
Role/Responsibilities:
• Designed and developed the new TRPN framework for healthcare in ASP.Net MVC 5, Angular, Sql-Server.
• Created the new bridge for insurance companies in different formats using SSIS & .Net technologies.
• Prepares proposed design reviews with Domain driven TRPN Architecture Review Board.
• Analyzed the Claim Processing from different networks and insurance companies.
• Provided Reports to higher management on Claim Processing trend using SSIS & .Net.
• implemented CQRS pattern the CHS Processing(read, update) for 5010 Claims using SSIS and C#.
Environment: ASP.NET 4.0, C#, MVC, ADO.NET, Angular, T-SQL, SSIS, SSRS, TFS, Visual Studio 2015, Server 2002.
Client: Sodexo, NY Feb`16- Apr`16
Tech Lead Developer
Project: Drive
Description: Sodexo is a French food service and facility management, supply chain Management Company headquartered in the Paris, Sodexo is one of largest company in the world in its business representing 130 nationalities. Sodexo provides food services to thousands of locations throughout America. Each location is unique. Sodexo has some information silos - systems that don't communicate well with one another.
The project "DRIVE" deals with creation of NBO DATAMART feeding the data to downstream systems with their food management system. SDLC followed is fusion of AGILE&WATERFALL. Drive project is to migrate systems which follow more streamlined and consistent business processes, provide structured and consistent data, Elimination of data entry redundancies.
Role/Responsibilities:
Worked with project SME to design Architecture of the project.
Developed Utilities to feed data to Vendor DataMart by converting XML to JSON from downstream ETL team, which will re-send request after removing errors i.e. received from Vendor JSON response (its iteration process).
Provided solution & developed .Net utilities to process User XML, Invoice XML in a migration project with NCR back-office vendor, used for Purchasing food items, Vendors menu items with ingredients, and nutrition.
Perform the code review for the existing projects and developed application with perfect coding standards using Microsoft .Net, C#, ASP.Net, WCF using reusable components, exception handling.
Developed Monitoring/reporting tool using MVC5, Bootstrap, Dependency injection.
Environment: ASP.NET 4.0, C#, ADO.NET, JSON, XML, T-SQL, TFS, Visual Studio 2015, Oracle, NoSQL-Mando DB
SoapUI, HP Quality Center, MS Visio 2003, Windows 7/ Server 2002.
Client: Morgan Stanley, New York Plaza, NY Mar'14-Feb`16
Team lead
Project: Directed Share Program (DSP)
Description: A Directed Share Program (DSP) entails carving out a portion of the total number of shares in an Initial Public Offering ("IPO") and reserving them for purchase by a group of individuals designated by the Issuer. A DSP can include employees, officers and directors of the Issuer, and other parties related to management (e.g. strategic business relationships, key customers, associates, family members). A DSP process generally consists of account opening, purchase confirmation and trade booking steps. The confirmed purchases and pricing information are then fed into mainframe process to book trades into participants' accounts.
Role/Responsibilities:
Created new WCF services as a part of proxy service development in C#.
Developed DSP Windows service and improved performance.
Created Test Driven Development solution using MSTest. Created Build Script for TeamCity.
Implemented Kerberos Authentication for Non-Prod & Prod environments.
Responsible to implement Castle Framework, NuGet to call external vendor's SSL URL.
Architected, designed, Develop and implemented Single Sign on (SSO) using Site minder and internal user entitlements (RACF ID).
Used Git, Stash & TeamCity & developed build scripts for PROD and QA.
Getting familiar with Angular and using it on the user interface layer on POC.
Responsible for End-to-end testing in Test/UAT environment including downstream & upstream systems, involve in mainframe batch process jobs and processes.
Enhanced application performance by developing new APIs compatible with vendor`s old web services. Developed Report/Monitoring application using MVC5, Bootstrap, Dependency injection.
Responsible to maintain SQL Server database, optimized SQL queries, Implemented Splunk for logging. Used Agile tool JIRA for effective tracking.
Migrated old DSP application to new system.
Environment: ASP.NET 4.0/2.0, C#, ADO.NET, T-SQL, Visual Studio 2010, SQL Server 2008, TeamCity, Git, Stash, Splunk, JIRA, IIS 7.5, Windows 7.
Client: Wizards of the Coast (Hasbro), Seattle, WA Oct'13-Feb`14
Technical Architect
Project: Enhanced Single Sign-On (ESSO)
Description: The objective of SSO Enhancement Project is to provide a single solution for authentication and authorization across multiple Wizards of the Coast systems an remove old Legacy components. ESSO provides Sign-in with federated identities, Sign-in with a new single identity, Ensure consistency and integrity of the end to end process. ESSO divided in four parts: Identity Provider (IdP), Terms and Conditions (T&C), Entitlements, Session.
Role/Responsibilities:
Worked with SME to design architecture of the project.
Created new WCF operation contracts and data contracts in C#.
Created new stored procedure and enhances tables for Authorization and Authentication Token.
Presenting Sprint demo in WCF Test Client with SQL Server database.
Enhanced Session management layer and persistence layer for making new developed APIs compatible with old WCF web service consumers.
Responsible to maintain user Session memory cache in domain Session Service layer and SQL Server database.
Environment: C#, WCF, T-SQL, Visual Studio 2013, SQL Server 2012, Perforce, IIS 7.0, Windows 7.
Client: Bell Canada Jul'13- Oct'13
Technical Architect
Location: India
Project: Bell mCare, Mobility
Description: Bell mCare implements a robust, agile, extensible and scalable mobile development framework and delivery infrastructure, which effectively integrate with Bell's existing technical architecture, and which Bell will be able to largely self-manage and evolve. And it is to extend and deliver useful, usable, engaging and proprietary full-suite self-care functionality to Bell customers via their mobile devices.
Role/Responsibilities:
Involve in Bell mCare RFP, estimation, discussion, BRD, SRS and kickoff the project.
Worked with project lead to design architecture based on requirement analysis. Provided solution to our team from Bell backend system (external team).
Responsible to provide solution to reuse existing .Net components, HTML5.
Responsible to setup backend environment for web service request/response & setup configuration like VPN, TFS. Involved to provide Backend services (.Net web services).
Understand the Content Management System (CMS) & SSO to implement in mCare.
As PM responsible for Project management, resource management i.e. Timesheet, task creation, resource allocation, billing resources, leaves, approvals etc.
Environment: Core Java, JavaScript, Sencha Architect, HTML5, Antenna framework, ASP.NET 4.0, C#, WCF, T-SQL, Visual Studio 2012/2010, SQL Server 2005/2008, TFS, IIS 7.0, Windows 7.
Client: Tech Mahindra Limited, India Apr'13- Jul'13
Technical Architect
Project: MAD-Employee Asset Management
Description: MAD-Employee Asset Management allows organizations to keep track of assets
allocated to the employees. The approval, allocation and procurement workflows, which let organization
standardize the asset procurement and asset allocation based on the levels/grades defined in the
organization. Tight integration with the employees ensures that resignation and asset recovery are linked to
better control the assets within an organization. A brief but effective costing lets organization link their assets
costs with the overall budget allocated for assets. EAM has role-based access i.e. Super admin, Inventory
manager, & end user.
Role/Responsibilities:
Analyzed, Architecture, designed and created DB for EAM application.
Involved in analyzing Business Requirements, and making Analysis & release documents,
Responsible to handle Team and solve their requirement related issues.
Developed Master data creation form under master page with Spring MVC pattern.
Handle team and help team members in resolving the bugs and errors in the current application.
Involved in review process for team member.
Environment: HTML5, Java: Springs MVC Framework, JQuery, JavaScript, MYSQL, T-SQL, Apache.
Client: RockStand Digital Pvt. Ltd., India Aug'11-Feb`13
Team Lead, Full Stack Developer
Project: RockSTAND (www.rockstand.in), M-Commerce
Description: RockSTAND is India's first shopping mall on Mobile application, which is developed in three forms (WEB,
WAP, Application, WAP site). RockSTAND include sub product RockSTAND (Mobile applications LIVE for Android, iOS &
Windows). RockSTAND provides categorized buying for products via payment gateway & WAP mobile operator
charging. RockSTAND mobile application is typical focused on buying eBooks, eMagazines & Test Exam series
integrated for Vodafone, Airtel & General application (Gadgets, eBooks, eMagazines). RockSTAND WAP site is
integrated with RockSTAND application (Android, iOS, Windows), which allows user to seamless buying eBook and
reading eBooks with DRM enabled feature. Digital Right Management (DRM) is developed and integrated to avoid
piracy of content with not to copy/transfer feature for Content.
Role/Responsibilities:
Analyzed, Created Architecture and developed user interface for RockSTAND application.
Developed WCF services consumed by RockSTAND mobile application to download eBooks.
Involved in analyzing Business Requirements, and making Analysis documents,
Architecture, Design, Integration for RockSTAND mobile Application (Android, iOS, Windows)
Developed classes for controller, business logic and interfaces (Bootstrap) for Custom User Layer (Vodafone, Airtel etc.) using C#, ADO.NET with MVC pattern including Razor.
ICICI & Tech Process Payment gateway integration. PayPal integration via services and APIs. Mobile operator`s billing implementation for Vodafone, Airtel etc.
Shopping cart implementation.
Involved in Oracle ERP integration with SQL Server 2005 database.
Environment: ASP.NET 4.0/2.0, C#, VB.NET, MVC, Bootstrap, JavaScript ADO.NET, T-SQL, Visual Studio 2010, SQL Server 2005, VSS, IIS 7.0, Windows 7 /Windows Server 2008.
Client: Personify, India (www.personifycorp.com) Jan'10- Jun'11
Senior Software Engineer
Project: Personify
Description: Personify is an AMS (Association Management System) & CRM product includes thirty-seven
subsystems provide interfaces and reports to handle all the business needs of customers. Using Personify,
the user can maintain their Customers detail, Memberships, Funds, Subscription, Marketing campaign
details, Lockbox transactions and Credit card transactions. Personify work as accounts receivable
system. Personify provide the Association Management Software (AMS) solution of choice for some of the
world's most advanced professional 25 societies and trade associations.
Role/Responsibilities:
Analyzed, designed and developed user interface for enhancing Personify application.
Involved in analyzing Business Requirements, and making Analysis documents, HDD, LDD.
Responsible to fix change requests in the Personify as per client requirement using Visual Studio 2008, Visual Studio 2005, Sql Server 2008/2005 imcluding implementing CQRS pattern for read. Update & security.
Responsible to develop Custom User Layer in Personify application as per client requirement.
Developed classes for controller, business logic (BAL) and interfaces for Custom User Layer using C#, ADO.NET with MVC pattern. Created detail design / technical specification document
Involved in enhancing subsystems for Personify application using WCF, WPF & LINQ to release next upgraded version of the Application for domain driven healthcare system.
Designed and developed Windows UI framework POC using WPF.
Environment: ASP.NET 3.5/2.0, C#, VB.NET, MVC, WCF, WPF, JavaScript ADO.NET, PL/SQL, Visual Studio 2008/2005, Oracle, VSS, IIS, Windows XP.
Client: Wave Systems Corp, India Feb'09- Dec`09
Sr. Software Engineer
Project: eSign Transaction Management Suite (eTMS) (www.esignsystems.com)
Description: eSign Transaction Management Suite (eTMS) is an integrated suite of applications to allow
organizations to manage business processes and digital transactions entirely online. eTMS managing
processes and transactions securely online and implement aggressive marketing programs in finance,
insurance, mortgage, healthcare and government enterprises. eTMS includes following modules like
SmartSignature®, Smart SAFE™, Smart Close™, Smart Identity™ Services, SmartConnect™ Web
Services and SmartModules™. SmartSignature® supports the TCG-enabled security hardware for
protecting identity credentials and applying authenticated digital signatures. SmartSignature is included in
the EMBASSY Trust Suite.
Role/Responsibilities:
Analyzed, designed and developed user interface.
Involved in analyzing Business Requirements, and making Analysis documents, High level Design Documents, Low level Design Documents.
Developed classes for controller, business logic (BAL) and interfaces for data access layer (DAL) using C#, ADO.NET with MVC pattern.
Responsible to design, develop & test Encryption Utility Tool for eTMS, which encrypt/ decrypt registry key values and store in registry to access application /database server paths.
Implemented Cross-site scripting (XSS) feature to enhance security in the web application.
Responsible to fix change requests i.e. IR/BR (s) in the eTMS (eSign Transaction Management Suite) as per client requirement using Visual Studio 2005, VB6.0.
Involved in enhancing VB Components for eTMS. Unit testing.
Environment: ASP.NET 2.0, C#, VB.NET, Visual Studio 6.0, JavaScript, AJAX, ADO.NET, PL/SQL, Visual Studio 2005, SQL Server 2005, VSS, IIS, Windows XP.
Client: Wal-Mart, Bentonville, AR, USA Jul'08- Jan`09
Programmer Analyst
Project: Feature Management Operational Reporting
Description: The feature planning is developing for Wal-Mart Home office, which provides reporting for Stores, Home Office Operations, Merchandising, Planning/Replenishment to track and manage feature execution rates and sales performance. It provides operational execution of features at Store level or true feature item sales performance to help Merchants and Operations where they spend vast sums of time trying to gather incomplete information from multiple sources in an attempt to make decisions on feature items and locations.
Role/Responsibilities:
Responsible for GUI development and interaction with team members for module integration.
Developing user interface with ASP.NET web form controls with C# through MS Visual Studio 2005.
Implemented CSS for rich internet application (RIA).
Developing classes for controller, business logic (BAL) and interfaces for data access layer (DAL) using C#, ADO.NET with MVC pattern.
Used AJAX to speed up the performance of the application.
Implemented Master Pages, CSS in the web application.
Used SQL Helper class - Microsoft application block for database operations.
Used four hierarchy levels of parent-child relationship and displayed record in ASP-Table.
Handled collapse/expand feature for child records (four levels) by using JavaScript.
Development of reports for the entire module by exporting data in to MS-Excel from ASP-Table.
Implementing the code using Object Oriented Technology of .NET. Designed Enterprise Error Handling Component, which logs the errors, displays errors according to module.
Resolved language problem for other Countries by implementing Localization in the project, MSMQ.
Involved in Administration, configuration, InstallShield.
Used Informix and Teradata server with OLEDB provider for .Net with ASP.NET & C#.
Environment: ASP.NET 2.0, C#, JavaScript, AJAX, ADO.NET, PL/SQL, Visual Studio 2005, Informix, Teradata, DB2, Team Foundation Server (TFS), IIS, Windows XP.
Client: Tekserve POS, Schaumburg, IL, USA Nov'07-Jun`08
Programmer Analyst
Project: Ticket Manager
Description: The Ticket Manager was web-based ticket management system, which provides user to access current ticket status. The main features of this ticket system include - creating new request, updating, configuration, routing, assignment, SLA and escalation management. Ticket software submits trouble ticket (form-based support requests) via web application where representatives can also issue ticket on behalf of customer concerns.
Role/Responsibilities:
Analyzed, designed and developed user interface with ASP.NET Web form controls.
Designed and implemented the GUI using C#, ASP.NET through MS Visual Studio 2008.
Created and implemented stored procedure, including Regular Expression procedure to generate new ticket
Developed classes and interfaces for Data Access Layer using C# and ADO.NET.
Development of reports for most of the module by exporting data in to MS-Excel from ASP.NET grid controls.
Implemented Master Pages, CSS, in the web application.
Implementing the code using Object Oriented Technology of .NET. Designed Enterprise Error Handling Component, which logs the errors, displays errors according to module.
Migrated, implemented old customer transactions with IT, Non-IT assets details with the database.
Implemented Customer Ticket and Thread Management with Ticket Routing and Assignment.
Implemented Ticket escalations with SLA Management with Role Management.
Used C# for the business logic and ADO.Net for the data access.
Created Data bound controls using Data Grid and Dataset for Web Forms Application.
Environment: ASP.NET 3.0, C#, JavaScript, AJAX, ADO.NET, T-SQL, Visual Studio 2005, Oracle, Visual Source Safe, Windows Vista.
An Essar Enterprises, India May`07-Nov`07
Sr. Software Engineer
Project: Lever Care, Unilever Limited
Description: The Lever Care (Inbound) CRM was developed for Unilever Limited. This application performed complicated analysis of sales and marketing data collected across from Country; where this application will manage complaints, queries and suggestions etc., and aids in predicting future sales and formulating distribution strategies.
Role/Responsibilities:
Designed and developed user interface with ASP.NET Web Forms controls.
Designed and implemented the GUI using C#, ASP.NET through MS Visual Studio 2005.
Used business logic and implemented the Data Access using ADO.NET.
Implemented search by stored procedure, implemented Regular Expression Procedure to Generate New Ticket for the system.
Developed classes and interfaces for Data Access Layer using C# and ADO.NET.
Designed Enterprise Error
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