Personal Assistant Customer Service

LUCEILLE BISENT CURRICULUM VITAE

Contact Information:

- Address: 6152 Westlea, Harare

- Email: mailto: **************@*****.***

- Cellphone : +263-***-***-***

Personal Information:

- Date of Birth: 17 January 2000

- National ID: 63-2144506-S63

- Nationality: Zimbabwean

- Sex: Female

- Religion: Christianity

- Languages: English, Portuguese, Shona

Education:

- IATA International Diploma in Travel & Tourism, 2020-2021

- A-Levels, Cambridge, 2018-2020

- Accounting

- Business Studies

- Computer Science

- ZIMSEC Ordinary Level, 2016 including Accounting & English Work Experience:

Virtual Dental Customer Service Coordinator, Zimworx

- Dates: 2023

- Responsibilities:

- Answered inbound calls

- Attended to patient queries and information

- Scheduled dental appointments and followed up on patients

- Verified patient insurance and made claims to insurers Receptionist & Data Capturing Clerk, Sahara Leaf Tobacco

- Dates: 2020 - 2022

- Responsibilities:

- Scheduled loads with clients and made necessary bookings

- Issued, received, and dispatched delivery notes

- Received and sent emails to clients

- Entered raw data into computer systems

- Prepared paperwork for payment authorization

- Organized and coordinated sales tickets

- Printed and kept accounts of sales and payment claims Skills:

- Travel planning

- Ticketing

- Strong written and verbal communication skills

- Proficient in MS 365

- Fast typing and great attention to detail

- Discretion with confidential information

- Ability to work under minimum supervision

Hobbies:

- Traveling

- Cooking and baking

- Sunset photography

- Computer programming with VB & Python

- Playing tennis

References:

- Available upon request

- Manager, Sahara Leaf: Mr. Tonderai Mtekesa +263-**-***-****)

- Mr. Mpulula +263-**-***-****)

Contact this candidate