Spokesperson, interpersonal skills, great communication skills.

Toni Bates

cell: 401-***-**** email: *********@*****.***

Summary

Experienced and energetic multi-tasker with proven skills in the area

of human services and social work.

Experience

Commercial Recruiter

Kelly Services, Cranston, RI November 2018-March 2019

Developed and tracked goals for the recruiting and hiring process

Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation

Screened applicants to evaluate if they meet the position requirements

Handled administrative duties and recordkeeping

Shift Supervisor

Department of Youth Services, Taunton, MA January 2015-June 2018

Ensured the safety and security of inmates ages 14-21 within the Detention Center

Patrolled areas to ensure security, maintain order and resolve conflicts

Supervised all inmate activities to insure inmates were conforming to rules and procedures

Trained and supervised staff in accordance with state policies and regulations

Customer Service Representative

Triton Technologies, Mansfield, MA July 2018-November 2018

Completed intake phone orders for “As Seen on TV” products.

Influenced customers to increase sales by following a prepared script to give product reference information

Documented transactions by completing forms and record logs.

Operated telephone equipment, automatic dialing systems, and other telecommunications technologies

Education

Attleboro High School

High School Diploma 2005

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