Customer Service Inventory Management
Resume:
Angela E. Chappel
***** ****** **** ********* #***
Willoughby Hills, OH 44092
***************@*****.***
Professional Summary
Dedicated retail professional with over 20 years of experience in customer service, cash handling, inventory management, and team collaboration. Skilled in handling diverse roles across departments, ensuring excellent customer experience, and maintaining smooth operational workflows.
Work Experience
Marc's Stores – Willoughby Hills, OH
Customer Service Associate & Department Specialist
May 2002 – Present
Customer Service (2002–2007): Provided cashiering services, assisted customers, handled cash/credit transactions, and managed lottery and MoneyGram services.
Cosmetics Department (2007–2011): Sold makeup, toiletries, and perfume; provided specialized customer support and maintained inventory.
Stock Clerk (2011–2018): Priced and shelved merchandise, ordered inventory, and performed light cleaning tasks.
Closeout Department (2018–Present): Handled customer inquiries, processed orders, and managed pricing and stocking in the closeout section.
Twin Valu – Euclid, OH
Deli Clerk & Warehouse Assistant
1999 – 2002
Provided deli services, supported customer needs, and managed stock in the warehouse.
Company closure led to role termination.
Convenient Food Mart – Cleveland, OH
Deli Clerk & Customer Service Representative
1986 – 1990
Assisted customers at the deli counter, performed cashiering duties, and maintained stocked shelves.
Education
Health Careers Center – Cleveland, OH
Graduated: June 1990
Coursework in health-related disciplines.
Lincoln West High School – Cleveland, OH
Graduated: June 1988
Extracurriculars: Booster Club, Volleyball, Choir, Hi Steppers.
Skills
Customer service excellence
Cash handling and POS operations
Inventory management and order processing
Retail merchandising and light cleaning
Effective communication and teamwork
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