Customer Service Restaurant Manager
Resume:
PAIGE
WILSON
CATERING AND EVENTS
MANAGER
***********@*****.***
Fort Worth, TX 76102
CONTACT
SKILLS
• Strong work ethic
• Exceptional customer service
• Cash handling
• Guest engagement
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering outstanding experiences to each and every customer/client, as well as the company.
PROFESSIONAL SUMMARY
Server
Kaycee's Cafe, Keller, Texas
Restaurant Manager
Taziki's Mediterranean Cafe, Southlake, Texas
Assistant Catering Manager
Hard Eight BBQ, Coppell, Texas
EXPERIENCE
November 2024 - February 2025
Provided excellent customer service by anticipating needs and
• responding promptly to requests.
Greeted and accommodated guests, building positive experience from
• first interaction.
Demonstrated ability to interact with customers in a friendly and
• professional manner.
August 2023 - December 2023
Performed daily inspections of the facility to ensure cleanliness
• standards were met.
Maintained a high level of customer service by addressing patron
• complaints promptly and professionally.
Cultivated positive relationships with customers through excellent
• hospitality services.
• Monitored cash handling procedures to accurately charge customers. June 2022 - May 2023
Negotiated contracts with suppliers in order to obtain competitive
• pricing on products used in catering events.
Coordinated transportation of equipment and personnel between
• venues as needed.
• Supervised staff, providing guidance and support when needed. Built relationships with local businesses to increase exposure for
• catering services offered.
To-Go Server/Bartender
Hard Eight BBQ, Roanoke, Texas
Shift Lead
Taziki's Mediterranean Cafe, Southlake, Texas
Trained catering associates in service techniques, menu presentation,
• and customer service.
July 2020 - June 2022
Reviewed daily specials with customers upon arrival so they could
• make informed decisions about their meal selections. Communicated effectively with kitchen staff regarding any
• discrepancies in food orders.
Built positive relationships with regular customers through friendly
• interactions and attentive service.
Developed strong customer service skills, including the ability to
• handle difficult situations with poise and professionalism. May 2016 - July 2020
Trained new hires on the proper use of equipment, job duties, and
• safety regulations.
Managed store closing and opening procedures to ensure safety and
• security and readiness.
Assisted customers with inquiries, orders and complaints in a timely
• manner.
Associate in Arts (A.A.) in Business
Tarrant County College, Fort Worth
Associate in Arts (A.A.) in Applied Psychology
University of North Texas, Denton
EDUCATION
Sonia Kirkpatrick — Pedia Plex
CEO/Business Owner
*****.***********@*********.***
Jessica Patane — Hard Eight BBQ
Catering Director
***************@************.***
REFERENCES
Friend
Manager
Contact this candidate