Service Technician Customer

Derek Cordova

Las Vegas, NV *****

646-***-**** - **********@***.***

Professional Summary

A professional position where my skills, experience and abilities can be used to ensure efficient productivity as well as to contribute to the success of the business/organization.

Skills

Bilingual English and Spanish

Poised under pressure

Strong analytical and problem solving

Excellent interpersonal and communication skills

Leadership

Time Management

Work History

05/2019 to 10/2024

Pool Service Technician

Brothers Pool Services – Las Vegas, NV

Maintained equipment performance with routine inspections, repairs, and replacements.

Developed strong professional relationships with clients through clear communication regarding their needs and expectations.

Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.

Performed installations of new pool equipment, ensuring seamless integration into existing systems.

04/2017 to 03/2019

Prep Cook/Customer Service

Port Of Subs Las Vegas – Las Vegas, NV

Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Set up and prepared cooking supplies and workstations during opening and closing.

Stocked inventory.

Prepared and served various food/sandwiches in a fast past environment.

Took phone and online orders daily.

Prepared food and beverages for events, and coordinating with customers and staff to meet event needs.

02/2011 to 05/2016

Delivery Driver

A Express – New York, NY

Delivered packages to customer doorsteps and business offices.

Maintained a positive attitude in busy, customer-focused environment.

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Met delivery deadlines and following assigned delivery routes.

Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were picked up.

Prepared, loading and unloading the delivery vehicle.

Following all traffic laws, DOT regulations and best practices for safety when delivering items

Education

05/2013

Computer Technology

TCI College - New York, NY

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