Program Manager Project
Resume:
Brendan Kelly
Cumming, GA 30041 *************@*******.***
Program Manager – with strong Project, Product, and Delivery Manager Expertise
Proven IT leadership and management for over a decade. Having an established track record of success in managing, maintaining, developing and delivering multiple complex projects simultaneously. Providing written and presentation communication to all senior stakeholders. Having a solid foundation in wide-ranging roles as Program, Product, Project, and Delivery Manager in public corporations, private companies, and government environments.
Professional Experience
RBK Enterprise Consulting, Sr. Project/Program Manager, Alpharetta, GA (05/2024 – present)
Program Manager with Sr. Project Manager concurrent responsibilities to provide IT solutions for mid to large sized firms to grow revenue and reduce operating costs.
Prioritize/triage Key Performance Indicators (KPIs) for improvement opportunities, implementation of COTS or open-source solutions on extreme accelerated timelines.
Responsible for day-to-day IT activities and status of multiple projects and successfully deliver solutions on time, budget, and full scope expectations using wide ranging environments and methodologies including Kanban, Agile/Scrum, Waterfall, Extreme Programming. Using all standard tools including Microsoft 365, MS Project on line, Microsoft Planner, Teams, Confluence, JIRA, and SharePoint.
Expert communication of all OKRs, KPIs, metrics and standards set for Availability, Functionality, and Performance (AFPs) within the teams as well as all customers and key stakeholders in a succinct, thorough, and highly professional manner.
Meet or exceed expectations for all communication of status including budget, scope and resources managed.
DeKalb County Office of Information Technology, Sr. Project Manager, DeKalb GA (10/2022 – 04/2024)
Implementation of a telephony COTS solution for all county government agencies. Telephony-based upgrades for vast and disparate office systems and all related mobile devices. Integration with 3rd party vendors: Calabrio, Swampfox, & Carousel.
Responsible for all deliverables, schedule, issues, risks, and communication plans within OKR and stretch goals for all IT project stakeholders with little oversight.
Conducted assessments with end users; determined user needs, system requirements while identifying and managing all critical path tasks.
Set, met, and communicated all interim project goals; maintained project contingencies and change control activities.
Managing remote and vendor participation for integration of infrastructure for telephony related upgrades
Successfully executed all project tasks within project budget while fulfilling 100% scope.
Trusted leadership while maintaining the respect of team members, key stakeholders, and executive management.
CashMarq Global Consultants, Sr Program Manager (01/2016 – 08/2022), Menlo Park, CA
Executive-level (C-Level) responsibility for written communication and presentation for multiple in-flight projects. Use of MS Project, MS Teams, Jira Confluence, MS 365, AWS, MS Azure, and other tools for tracking and reporting projects at the portfolio level.
Ensuring the alignment of all tactical plans to achieve all strategic objectives. Answerable for project budgeting, reporting, goal setting, assessment of most staff and program, staff development, participant selection and working with key stakeholders.
Adroit communication and reporting to multidiscipline stakeholders both internal and external.
Demonstrated leadership and critical thinking in the implementation of complex programs and projects
Forecasting issues and risks as they pertain to 'get-to-green' status where needed. Prepared material required for senior leadership meetings and provide updates on projects
Accountable for overall deliverables, schedule, stakeholders, risks and issues for executive management.
Bridge2 Solutions, Senior Project and Delivery Manager (02/2012 – 12/2015), Alpharetta, GA.
Rearchitect from an amalgam of inhouse and COTS solution for growing inhouse, contract, and commission based resources to a uniform Oracle cloud based HCM solution.
Delivered the largest data migration in the company by moving to Amazon in the Cloud/AWS.
Lead for software life-cycle methodology including scheduling, assigning and monitoring tasks, deadlines and milestones for all stakeholders and resources, following established project management methodologies. (SCRUM).
Effective management of scope-creep, changed requirements and missed deadlines through change management, risk management and control processes established.
Excellent ability to organize and work effectively with project teams of staff from internal and offshore department as well as those of the clients and other partners.
AT&T Wireless, Senior Project/Program Manager (03/2008 – 12/2011), Alpharetta, GA.
Initiate, Coordinate, Budget, Managed, and Delivered IT products and solutions for company owned retail stores. Including software, hardware (Ingenico POS), and enterprise infrastructure solutions.
Research, Development, and Implementation of financial security sensitive solutions for encryption standards & compliance mandates.
Analysis, comparison, & development of enterprise-wide IT monitoring solutions for level 1, 2, & 3 support teams.
Program Management using multiple methodologies and standards for development.
Product Management for vendor selection, implementation, configuration and production control.
Project risk analysis, assessment, planning, and management, interfacing with all levels of management.
Project status tracking and reporting to IT and Executive Management.
Manage multiple stakeholders on the project and other duties as assigned.
GA Department of Corrections OIT, Program Manager (2004 - 2008), Atlanta, GA.
Strategic Planning for Agency’s Office of Information Technology, coordinate with Georgia Technology Authority
Chief liaison with technical team, business partners, internal as well as state budget and regulatory compliance.
Carry out complex testing design and quality analysis with business owners and decision makers.
Efficiently oversee Enterprise Software Development and Technical Support Systems simultaneous projects.
Apply process improvements for client server, thin-client (J2EE) enterprise, and mainframe applications.
Administration of computer hardware and software for 200+ sites throughout our WAN.
Close collaboration with the Technology and Business Teams, Architects, DBAs, QA, and Business Owners to
complete and validate system requirements.
Project status tracking and reporting to IT and Executive Management.
Manage multiple stakeholders on the project and other duties as assigned.
Education
University of South Carolina, Columbia, SC. M. A. Sociology.
University of Arizona, Tucson, AZ. B. A. Communication & Finance.
Program, Project, and Delivery Manager Roles
Manager responsible for leading and managing people processes and projects.
Partner with business and IT to deliver solutions that meet business needs.
Self-motivated, effective listener and communicator, service oriented, willing to take risks, have high standards, assertive, decisive, demonstrate initiative, readily takes on more responsibility, goal and detail oriented, and responds easily to change.
An organizer, administrator, and supervisor of people, processes, and technologies, combined into a comprehensive plan.
Provide business and technical functions needed to successfully achieve what the customer expects to receive.
Technical Skills
Demonstrable knowledge of enterprise network infrastructures.
Tools used for code management, code versioning, and checking in code including
GIT Version Control
Apache Subversion (SVN)
Jira Request Management Tools and Jira Version Control
Concurrent Versions System (CVS)
Solid understanding of rich Internet applications and deployment models.
Versatile with Java/J2EE frameworks and architecture patterns.
Solid understanding of database technologies and data modeling techniques.
Additional Tools
Microsoft Planner and Dynamics 365.
Microsoft Teams.
Zoom.
Technical Environments
Agile, Extreme, and waterfall development methodologies.
Blockchain, Java, J2EE, JSP/JavaScript, JSF, Ajax, Flash, XML, HTML.
ETL Processes and Data Transformation.
Confluence, JIRA, SharePoint, MS Project, MS Office.
Magic, Quality Center/Test Director, WinRunner, LoadRunner.
Business Intelligence – SAS, Data Warehousing, Visual Sciences, LNX Codes, In-Line & 1x1 Tagging.
Content Management Systems – Rhythmix. Search – SEO Optimization, Internal Search Systems (FAST).
Additional Technical Ecosystems
Infrastructure - Telephony-based upgrades for vast and disparate office systems and all related mobile devices. Integration with 3rd party vendors: Calabrio, Swampfox, & Carousel.
Software Development & Infrastructure – Agile (Jira and Confluence tools), MS Office Suite, Visio, SharePoint, Teams Project Management tools.
Infrastructure & Change Management – Legacy systems migration to Amazon Cloud & Amazon Web Services (AWS), Cloud Architecture, Change Management for DeKalb County employees for new and upgraded systems
Software Development & Infrastructure - Kanban, Azure DevOps, Asana product; Timeline, Gantt Chart, Asana AI, Workflow, Project Dashboards
Process Improvement & Infrastructure – Integrated solutions to repel DDoS (Distributed Denial of Service) attacks Installation 3rd party product, Coordinate efforts with respect to internal security protocols, demonstration/communication for end users.
Infrastructure & Change Management – Disparate in-house Human Capital Management systems migrated to Oracle Fusion Cloud HCM solution platform & train-the-trainer rollout for employees at every level.
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