Claims Adjuster Project Manager
Resume:
Philip Westerman: CAT or Staff Adjuster Resume
**** ******** **, ***** ******** Hills, TX 76182
***********@*****.***
Professional Summary
Independent Claims Adjuster with over 14-years of experience in property loss assessment and documentation, working directly with clients from diverse socioeconomic and cultural backgrounds. Adept at instilling trust and confidence during traumatic life events. A dedicated professional known for reducing claim resolution times and increasing supplement returns. Highly respected within the industry, consistently building credibility for insurance companies that I work for—Has willingness to move wherever the job is. Skills & Competencies
Property Loss Assessment & Documentation
Claims Resolution & Adjustment
Client Relationship Management
Xactimate (Proficient)
Spanish & Portuguese Communication
Strong Work Ethic & Reliability
Empathy & Customer Service Excellence
Insurance Industry Expertise (25+ years)
Collaboration with In-House Adjusters & Managers
Professional Experience
Independent Claims Adjuster and Roofing Sr. Project Manager Self-Employed
Assessed property loss and documented claims with accuracy and professionalism. Established trust with policyholders by demonstrating empathy and understanding during challenging situations. Communicated effectively with Spanish and Portuguese-speaking customers, ensuring clarity and transparency throughout the claims process. Worked seamlessly with in-house adjusters and managers, maintaining a reputation for reliability and efficiency. Reduced claim resolution times while maximizing supplement returns for policyholders. Surpassed annual sales quota to achieve 3.25 million in company Revenue Previous Experience in the Insurance Industry
Various Roles 25+ Years
Gained comprehensive knowledge of insurance policies, claims procedures, and client relations. Developed strong negotiation skills and a deep understanding of the claims process. Built strong relationships with clients, reinforcing trust and brand loyalty. Certifications & Training
Xactimate Proficiency Certification 14-years
Insurance Adjuster Licensing (All lines TX #2292195 and South Carolina) (Will add others as needed) Hagg Certified: HCI#07136
Continuing Education in Claims Adjustment & Industry Standards: June 16, 2026 California SIU Anit Fraud, Fire 2025, NFIP 03.17.2025 (Flood trained) Rope & Harness 2025
Professional Attributes
Known for exceptional work ethic and commitment
to excellence.
Highly respected within the industry for
professionalism and understanding of roof systems
Passionate about representing companies with
credibility and trustworthiness.
Strong advocate for customer satisfaction and
efficient claim resolution.
Contact this candidate