Quality Assurance Manager

Hari Duriseti

Bay Area

+1-408-***-**** *********@*****.*** https://www.linkedin.com/in/hariduriseti/ OBJECTIVE

Experienced Manager in Quality Assurance and Engineering with a strong background in leading cross-functional teams and enhancing product quality. Successfully improved the Prisma Code to Cloud platform's vulnerability detection capabilities and streamlined CI/CD processes at PaloAlto Networks. Proven track record in developing automation frameworks and improving project delivery timelines. Eager to leverage extensive experience to drive strategic goals and enhance operational efficiency in a managerial role.

QUALIFICATIONS

• AI courses: Prompt Engineering, Generative AI (DeepLearning.AI)

• Cloud: Kubernetes, Splunk, Elastic Search, OpenSearch, Observability, Grafana/Prometheus, Terraform, Jenkins, Git lab

• Languages: Python, PyTest, Selenium, Robot Framework, Cassandra, PostgreSQL, Terraform

• Service Providers: AWS, Azure, Google Cloud Platform, Oracle Cloud Infrastructure

• Network/Application Protocols: TCP/IP, VLAN, HTTP, UDP, SIP, SCCP, SNMP, IPSec VPNs, SSL VPN, URL filtering, QoS, IPv6, NAT, DNS

• Routing Protocols: Policy Based Routing (Identity Based Firewall), RIP, OSPF

• Authentication schemes: AAA, RADIUS, TACACS+, LDAP, Kerberos, NTLM, Active Directory, TLS, 802.1x

• Tools: Breaking Point System, Spirent Test Center, Spirent Avalanche, Ixia chariot, HP Open View, Ipswitch, CiscoWorks, WireShark

• Product Lines: Linux, VMWare vCenter, vSphere, vSwitch, ESXi, Cisco ASA 5500 product line, Cisco Routers (2600, 3500, 7200 series), Cisco Switches (Catalyst 2900, Catalyst 3500, 6500 series, Nexus 7K), Cisco ICS 7750, PIX 500 series, NetFlow syslog servers. EXPERIENCE

PaloAlto Networks, Inc. Sep 2019 - Present

Manager Santa Clara, CA

• Engaged with Product Engineering teams to ensure the quality of the AI-powered SaaS solution for attack surface management, enhancing the Prisma Code to Cloud platform's ability to detect and remediate application and cloud vulnerabilities

• Led scrum teams and performed scrum master duties for customer-critical projects bi-weekly, improving project delivery timelines and team efficiency

• Reviewed code and mentored SWQA team members, maintaining 3 test stage environments across various geographies and 12 production stacks, which ensured smooth customer deployments and effective sanity and regression runs

• Led group meetings to discuss and decide on the strategy and direction of application and automation features, resulting in a more cohesive development approach and enhanced feature implementation

• Shared on-call duties, contributed to post-mortem analysis, and drove remediation efforts, which improved system reliability and reduced downtime

• Designed and developed an end-to-end automation framework for API and UI automation using Pytest, Robot, and WebDriver/Sele- nium, which achieved complete inline automation and reduced manual testing for release certification

• Established CI/CD/CT build pipelines for continuous integration, delivery, and testing, which streamlined code to cloud deployments and improved deployment efficiency

• Headed cross functional teams that developed CI/CD pipelines and framework for Sealights method and line level coverage, JIRA user story integration for code coverage metrics.

• Headed cross functional customer interaction meetings, Support teams, customer success teams for new feature implementation, customer issue resolution, RCAs of customer found issues. Proofpoint, Inc. Sep 2016 - Sep 2019

Staff Engineer Sunnyvale, CA

• Tested and qualified Proofpoint's next-generation Threat Intelligence product, enhancing the organization's cybersecurity posture

• Oversaw the qualification of the Targeted Attack Protection dashboard and Cloud services, which improved email security for customers by implementing Policy Based Routing and TLS protocols

• Designed and Developed automation framework for some of the features namely Threat Intelligence, Business Email Compromise threats(BEC). Alert notifications, Attack spread, SIEM, Data API etc.

• Collaborated with Product Management and cross-functional teams, participating in daily scrum meetings to ensure successful 2-week sprint releases to the production cloud using Kubernetes and ESXi FireEye, Inc. Oct 2012 - Sep 2016

Manager/Principal Engineer (QA) Milpitas, CA

• Managed a team of 4 engineers to qualify and certify virtual appliance-based cybersecurity solutions, enhancing deployment efficiency in FireEye and customer cloud networks

• Tested and qualified releases of the Dynamic Threat Intelligence cloud platform, ensuring 24x7 real-time threat protection for FireEye customers by identifying and blocking cyber attacks

• Managed Test Engineering efforts for the FIPS, EAL4 and Common Criteria Certification of FireEye's Web, Email, Management and Forensic analysis platforms.

• Developed automation framework for the Advanced URL Defense Engine – which is a malicious URL detection Engine for email analysis.

• Led the PoC effort for deploying FireEye Virtual Form Factor solution in a SuperMicro chassis for cloud deployments, facilitating enhanced scalability and performance

Cisco, Inc. Jul 2003 - Oct 2012

Technical Leader (QA) San Jose, California

• Led a team of 4 Engineers on the Identity and Policy-based access control feature (TrustSec) with Windows Active Directory Integration, developed test infrastructure and created test strategies and plans for system, stress, and solution tests in Agile development mode, which streamlined processes and improved team efficiency

• Led a team of QA Engineers in setting up an alpha network for Unified Communications solutions and testing customer-facing scenarios, coordinating with Engineering, Product Management, Technical Marketing, TAC, and cross-functional BUs, which improved cross-departmental collaboration

• Led a team of 4 QA Engineers in designing and developing the test automation server applications framework for configuration and feature functionality verification tests of the ASA, PIX, and ASDM Security features, which reduced testing time and improved accuracy in regression testing on various Cisco firewall platforms

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IP Communications Business Unit Apr 2001 - Jun 2003 Lead Software Engineer (QA) San Jose, California

• Led a team of 5 engineers in integrating, automating, and testing the Unity Unified Messaging application on the ICS 7750 platform, collaborating with the ECSBU Engineering team to qualify the application and providing valuable feedback to improve documentation

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Oracle Inc. Jun 2000 - Mar 2001

Sr. Software Developer Dallas TX

• Developed, integrated, configured, tested, and supported the Siebel 2000 CTI application for the Genesys 5.1 middleware, enhancing call center operations for Farmers' Insurance company

• Contributed to the development of a Siebel CTI application for Thomas Weisel Partners bank in San Francisco, which improved call tracking efficiency by creating an activity record for agents on outbound calls. Collaborated with the Siebel implementation team to deploy a CTI solution for a services provider company, enhancing their customer service capabilities by streamlining call management processes

• Utilized tools and software such as VB, Siebel 2000, Genesys 5.1, Lucent G3 Definity, Dialogic CT Connect middleware, and Nortel Meridian to support the development and integration of CTI applications, improving system reliability and performance EDUCATION

University of Utah, College of Engineering, Salt Lake City, Utah, U.S.A. M.S

J.N.T.U, College of Engineering, Hyderabad, India. B.Tech.

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