Certified Pharmacy Tech
Resume:
Lanora Patterson
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Statement of Purpose
Highly motivated, teamwork and communication-oriented professional with strong accountability to embrace the corporate vision and values of a progressive organization by serving in a challenging career-oriented position. My goal is to explore a challenging opportunity, where my experience, knowledge and skills can be effectively utilized in contributing to the operational goals of your organization.
Professional Experience
03/2021 – Present Certified Pharmacy Tech Walgreens Pharmacy: Pascagoula,MS
Contacts vendors to schedule or expedite deliveries to ensure resolution of problems such as shortages and missed or late deliveries of food products.
Focused on the needs of the customer, keeping the customer top of mind at all times.
Prioritized customer needs, displaying genuine care and empathy in all interactions.
Ensured complete customer satisfaction.
Followed applicable Federal and State laws, professional standards, and ethical principles.
Complied with CVS policies and procedures.
Effectively followed workflow procedures with an in-depth understanding of each workstation.
Processed of patient medication orders
08/2016– 03/2021 Certified Pharmacy Tech
Creating schedules and maintaining labor to goal
Managed own responsibilities while shifting to help the team where needed.
Delivered results while balancing quality and efficiency in all tasks.
Maintained accuracy while consistently meeting workflow and inventory management goals.
Ensured customers have their medications when needed.
Leveraged available tools and training resources.
Developed the basic drug understanding and technical expertise needed to accurately and more effectively assist customers.
Contributed to high-performing teams by looking for opportunities.
Skills and Certifications
Problem solving
Proven ability to handle high stress situations.
Highly skilled with computers & technology
Ability to utilize new systems and programs.
Microsoft Proficient (Word, excel, outlook, PowerPoint)
Certified Pharmacy Technician
Education
Virginia College
Pharmacy Technician Diploma
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