Customer Service Payroll Analyst

Erica M. Sanders

Sachse, Texas

214-***-****; **************@*****.***

SUMMARY

Detail-oriented and highly organized Payroll Analyst with 20 years of experience in processing payroll, ensuring compliance with labor laws, and maintaining accurate records. Proficient in utilizing payroll software SAP, Ceridian, ADP, and Kronos to process payroll data for large employee populations, ensuring timely and accurate compensation. Skilled in reconciling discrepancies, preparing tax filings, and managing benefits deductions. Strong knowledge of federal and state tax regulations, with a focus on minimizing risk and ensuring compliance. Adept at collaborating with HR, finance, and other departments to streamline payroll processes and address employee concerns. Committed to delivering exceptional customer service while maintaining confidentiality and a high degree of professionalism

EXPERIENCE

Lennox International Richardson, Texas

5/12 - Present

Payroll Administrator

Process union and hourly and semi monthly in 12 entities utilizing SAP

Prepare 401K Report Weekly

Update and balance Bank reconciliations monthly

Process banking positive pay

Administrator for ADP Garnishments and IPAY

Extracted, reviewed, and maintained employee time records using Kronos to ensure accurate reporting of worked hours, overtime, and leave balances.

Rexel Holdings USA Corp.. Addison, Texas

7/06 – 5/12

Lead Payroll Assistant

Process multi-state weekly and biweekly payroll for 2300 employees in two entities utilizing Ceridian Source 500 Administer Ceridian Time Pro time keeping software

Approve, verify and audit all manual entries using Ceridian HR Self Service

Process, disburse, and reconcile all garnishments

Process all new hire information

Calculate manual checks

Helped design and implement payroll procedures for department

Heavy customer contact with HR Managers and employees

Administer monthly bank reconciliation and process unclaimed wages

EDUCATION

3

Richland Community College; Payroll for CPP at Northlake College

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