Customer Service Accounts Payable
Resume:
REFERENCE
CONTACT
SKILLS
LANGUAGES
dodinaclarissei@gmail,com
Availaible upon request
Fluent in English
Fluent in French
Psychological literacy
Time Management
Proficiency in using a laptop
Effective Communication
Critical Thinking
Problem Solving
English (Fluent)
French (Fluent)
Swahili (Intermediate)
INGABIRE CLARISSE
DODINA
WORK EXPERIENCE
EDUCATION
SUMMARY
Organised professional with experience in managing schedules, coordinating events, and liaising with multiple departments to ensure smooth operations. Adept at handling administrative tasks, maintaining records, and providing exceptional support to teams. Known for strong communication skills, problem-solving abilities, and proactive approach to improving processes.
Tiger’s Appartment Hotel 2022 - 2024
Coordinator & Customer Service
2021 - 2022
SOTM
Account Executive - Payables and
Receivables
--Overseeing day-to-day operations to ensure smooth functioning Managing and ensuring excellent customer service
Handling bookings, customer complaints, and maintaining quality standards
Organising meetings, and supervising for a smooth run Answered mailed, emailed, telephoned and in-person requests for service and information.
Coordinated with the sales team to ensure accurate billing information is captured for client invoicing.
Managed accounts payable ledger, processing supplier invoices and scheduling payments to optimise cash flow.
Participated in budgeting process, forecasting payables and receivables impact on company's financial planning. Assisted in preparing financial reports, highlighting accounts payable and receivable metrics for senior management review. Diploma in Economics
School of business Gitega International
Academy
Bachelor’s of counselling psychology
Faculty of Social Science Catholic University of Eastern Africa
Contact this candidate