Team Leader Sales Associate

Cecilia Grace Leung

Richmond, BC V*Y *L*

*************@*****.*** 778-***-****

Professional Summary

I am an excellent communicator who is dedicated to high levels of customer satisfaction, from my attention to details and ability to multitask, it creates a seamless experience for customers. Experienced in fast paced, high stress environments. My skills in multiple languages and my friendly and personable nature build excellent client rapport. Skills

• Fluent in 3 Languages (English, Mandarin, and Cantonese)

• Able to build rapport with clients

• Active listener/critical thinking

• Excellent organizer

• Team leader, Team player

Experience

Youth Advocate at Ministry of Children and Family Development Jan 2021 – Apr 2023 Hostess at Coast Restaurant Sep 2020 - Dec 2021

Food Runner at Elephant and Castle Restaurant Mar 2018 - Oct 2019 Sales Associate at AEO & Aerie Store Feb 2017 - Feb 2018 Education & Certification

•Graduate of John Oliver Secondary School with honours/Principals list student

(A for all subjects)

• Awarded Personal Challenge and Leadership Award

•YWCA 6 week professional development program

Completed Serving It Right, Safe Serve, SuperHost, WHMIS, and Accenture, holding active certificates

•Experienced with Point of Sale softwares

Volunteering

Take A Hike Program Sept 2018 - June 2021

• Repair hiking trails with local materials, such as creating rock ditch with local rocks, and fill sunken trails with dirt to ensure a safe, smooth hiking experience.

• Tree planting at various parks with organizations

• Volunteered at various local food bank in Vancouver Interests

Yoga

Cooking food from various cultures

Compete in competitive figure skate as well as team sports such as volleyball and hockey

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