SAP BRIM CI

Swati Singh Taunk

Senior SAP Analyst

+91-987******* ********@*****.***

Executive Summary:

SAP BRIM CI Consultant with 4.1 years of experience in IT, specializing in SAP Billing and Revenue Innovation Management (BRIM), SAP ERP, and Salesforce. Proficient in Order-to-Cash (O2C) processes, SAP BRIM CI integration, stakeholder communication, and testing. Strong ability to bridge technical and business teams to ensure smooth implementation and adoption of SAP solutions.

Professional Experience:

Senior Analyst – Capgemini India (March 2022 – Present)

Led Order-to-Cash (O2C) process improvements by ensuring seamless SAP BRIM CI integration with other modules.

Collaborated with business stakeholders to gather requirements and design effective SAP BRIM CI solutions.

Billing Process Configuration and tested SAP BRIM CI functionalities.

Invoicing Process Configuration and Integration with FICA and Posting Document of Invoicing.

Acted as a liaison between technical teams and business users, ensuring smooth communication and alignment.

Provided end-user training and support, troubleshooting SAP BRIM issues to drive adoption.

Created and managed test scripts, test cases, and defect reports in JIRA.

Worked on CI, CC, BITs, billing, and invoicing processes in SAP.

Prepared detailed functional specifications and test documentation to ensure system enhancements align with business needs.

Salesforce Business Analyst – Manba Finance Ltd, India (Sep 2021 – Nov 2021)

Designed and optimized Salesforce workflows, dashboards, and reports to streamline business processes.

Gathered and documented business requirements for Salesforce enhancements.

Conducted UAT testing and coordinated feedback sessions with stakeholders.

Senior Executive – Manba Finance Ltd, India (May 2012 – March 2013)

Managed customer procurement and promotional item distribution.

Supported new business development initiatives.

Key Skills & Competencies:

SAP BRIM (CI, CRM, BITs, Billing, Invoicing)

Order-to-Cash (O2C) Process Expertise

SAP ERP Testing & Functional Support

Stakeholder & Client Communication

Process Optimization & Troubleshooting

Agile & JIRA

Salesforce CRM & Customization

Certifications & Trainings:

SAP BRIM Internal Training

Automation Specialist Level 1 & 2

Business Analytics with Excel (Simplilearn)

Gain Experience with Business Partner for SAP S/4HANA Conversion

Salesforce Certified Administrator (Training)

Agile Software Development

Education:

Bachelor’s in Accounting & Finance(BAF)

Post-Graduate Diploma in Finance Management (Distance Learning)

Project Highlights:

SAP BRIM CI Implementation & Testing

Configure, test, and optimize SAP BRIM CI functionalities

Collaborate with cross-functional teams to drive project success

Bug Fixes and Testing.

Created and tested Quotes, Provider Contracts (PCs), and billing documents in CPQ/Harmony and CRM systems.

Performed backend change processes, including CPQ Deal Creation, Cross-sell, and Restructure Changes (Termination, Revoke Cancellation).

Conducted SAP testing to verify system functionalities.

Provided demos and knowledge transfer sessions to customers on new SAP BRIM features.

Salesforce Customization & Dashboard Reporting

Built and maintained Salesforce workflow charts, reports, and dashboards.

Performed unit testing and UAT coordination for Salesforce changes.

Documented functional specifications for report/dashboard modifications.

Additional Expertise:

SAP Procure-to-Pay (P2P) Testing

SAP Solution Manager (SolMan) Experience

User Story Creation in JIRA

Defect Management & Root Cause Analysis

End-User Training & System Adoption Support

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