Cocktail server

Elizabeth Singh

760-***-**** ********************@*****.*** Cathedral City, CA

Professional Summary

Dedicated customer service professional with over 20 years of experience in retail, hospitality, and casino operations. Skilled in cash handling, customer relations, and problem-solving, with a strong background in assisting customers, managing transactions, and ensuring a seamless service experience. Recognized for delivering excellent customer service, maintaining accuracy in transactions, and resolving issues efficiently. Work Experience

Slot Attendant

Agua Caliente Casino, Rancho Mirage, CA 2005 – 2025

• Processed jackpots, payouts, and assisted guests with gaming transactions.

• Provided troubleshooting support for slot machines and resolved issues.

• Delivered exceptional customer service to enhance guest experience. Platinum Cashier

Agua Caliente Casino, Palm Springs, CA 2003 – 2005

• Managed high-limit transactions in VIP gaming areas.

• Assisted guests with special requests and ensured a high-quality experience.

• Trained and supported new cashiers to maintain operational standards. Lead Cashier

Spa Casino, Palm Springs, CA 2000 – 2003

• Supervised front-end cash operations and ensured efficiency in cash handling.

• Assigned cashiers to their respective areas and managed breaks.

• Provided exceptional service and resolved customer inquiries. Front End Associate

Costco Wholesale, Palm Desert, CA 1999 – 2000 (Part-Time)

• Assisted customers with purchases, returns, and membership inquiries.

• Maintained store organization and supported team operations. Retail Sales Associate

Mervyn’s, CA 1998 – 1999 (Part-Time)

• Assisted customers with purchases and processed transactions.

• Provided gift-wrapping services and handled customer inquiries.

• Promoted store credit cards and assisted with applications. Server

Mamacitas Restaurant, Palm Desert, CA 1998 – 1999 (Part-Time)

• Provided high-quality service in a fast-paced dining environment.

• Ensured guest satisfaction by addressing needs promptly. Education

High School Diploma Graduated in 1996

Skills & Qualifications

• Customer Service & Client Relations

• Cash Handling & Point of Sale (POS) Systems

• Retail & Casino Operations

• Conflict Resolution & Problem-Solving

• Bilingual: English & Spanish

• Team Leadership & Training

• Attention to Detail & Accuracy

• Adaptability & Fast Learner

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