Customer Relations Security Officer

Alanis Galbreath

******************@*****.*** ***70 Norma Gardens Dr. Santee, CA 92071

Telephone Number: 858-***-****

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

●Prioritizing calls

●Customer Relations

●Problem-Solving

●Analytical and Critical Thinking

●Multitasking Abilities

EXPERIENCE

Student Pilot, Self Training, October 2023-Current

●Completed careful pre-flight checks and post-flight briefings to maintain safety standards.

●Completed more than 200 flight hours in Cessna 172/G1000, Piper Archer and Cessna 172S/6-pack aircraft.

●Organized and completed routine charter routes, as well as paths.

●Performed accurate calculations of plane loads and fuel needs.

●Self-motivated, with a strong sense of personal responsibility.

●Proven ability to learn quickly and adapt to new situations.

●Passionate about learning and committed to continual improvement.

●Strengthened communication skills through regular interactions with others.

●Used critical thinking to break down problems, evaluate solutions and make decisions.

Transit Security Officer Supervisor, Inter-Con, December 2022-Current

San Diego, CA

●Interacted with public to give directions, explain rules and regulations and respond to inquiries.

●Discretely observed behavior and demeanor of travelers and staff to screen for suspicious activities

●Provided emergency response security, eliminating hazards and potential dangers.

●Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.

As a Sergeant:

●Monitored employee productivity levels on a regular basis to identify areas of improvement.

●Provided guidance and direction to subordinates regarding job duties and responsibilities.

●Maintained a positive working relationship with fellow staff and management.

●Work alongside other Law Enforcement agencies. Assisting with arrests and special operations.

●Supervised and coordinated daily operations of patrol shifts up to 40 officers

●Effectively constructed crime reports, investigations, suspect records, and operational agendas, resulting in strengthened traceability.

Hours: 10 hour shifts, 4 days/ Full time

Pay: 24.92 hourly

Dietary Aide, Sodexo Food Service, September 2022-December 2022

●Served meals to residents in accordance with established schedules and dietary procedures.

●Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.

●Maintained strict levels of cleanliness for tables, floors and prep areas.

●Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.

●Reported and documented resident changes in consumption or behaviors.

●Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.

●Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.

●Maintained strict levels of cleanliness for tables, floors, and prep areas.

Hours: 8 hour shifts, full time.

Pay: 15.40 hourly

Animal Caretaker, Pawsitively Cats, June 2021-July 2022

●Sanitizes cages and bedding, and keeping track off animal healthy and well-being

●Meet diverse and unexpected needs of animal guests and constantly lobbies for adoption into suitable homes

●Able to assist with cleaning and handling harsh chemicals

●Flexible student that specializes with aircraft operations and safety as well as an enthusiastic Youth Leader devoted to helping kids reach full potential

●Through caring support

●Improves program outreach and success with forward-thinking contributions and great relationship-building abilities

●Brings high energy and dedication to positively impacting lives of all youth

●Seeking for the opportunity to use my skills to it's potential

●Equipment disinfection Animal care Feeding

●Public speaking Recordkeeping Analytical thinking

●Mechanical inspections Coordination Sweeping and vacuuming

●Restroom servicing Spill cleanup Records maintenance

●Effective Time Management, Monitored animal behavior and condition for signs of distress or serious medical issues

●Managed basic animal needs, including regular feeding and watering

●Promoted physical and mental health of each animal with regular contact and exercise

●Followed standard guidelines or animal-specific schedules for feeding, watering, and medication administration

●Maintained regular exercise schedules for animal health and wellbeing

●Maintained comfortable, clean and sanitized animal quarters

●Prepared liquid formulas, other foods, and supplements for animals based on instructions.

Barista, Kokoroll Cafe, February 2022-April 2022

●Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

●Recommended products based on solid understanding of individual customer needs and preferences.

●Cleaned counters, machines, utensils and seating areas daily.

●Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

●Maintained regular and consistent attendance and punctuality.

●Memorized recipes for specialty coffee beverages and seasonal offerings.

●Trained new team members with positive reinforcement and respectful, encouraging coaching.

●Prioritized drink requests while managing interruptions.

Hours: 4 hours/ Part-time

Pay: 14.00 hourly

EDUCATION AND TRAINING

California Aeronautical University, Bakersfield CA

Major: Aeronautical Science

My area of studies involve applying mathematics and science towards the development as well as safety of aircraft transportation. The skills that I have continue to build are aeronautical decision making, aircrew management, and basic mechanical understanding.

●Continuing education in Aeronautical Science

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